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ZUZANNA ADAMCZYK

@zuzannaadamczyk

Product Designer at Gaius-Lex who redesigned an AI legal research agent, increasing first-message rates by 31.6%.

At Gaius-Lex, I redesigned the interaction model for an AI agent supporting Polish legal research. By combining user interviews and usability testing with product data, I helped increase the first-message rate by 31.6% among new signups.

At SFR3 Fund, I worked on the resident experience for a mobile-first rental platform. A/B testing across the rental showing funnel increased tenant conversion rates by 1.2–2.9%, and a GPT integration cut questionnaire analysis time by 90%.

At Xylem & Speednet, I led MVP development for a predictive water pump maintenance system from seed to full funding in seven months. I tested early concepts with subject matter experts and supported pilot onboarding ahead of the Weftec launch.

My earlier work includes UX research, service design, and digital products across legal, finance, health, civic, and social innovation settings. I’m drawn to research that uncovers what people need and turns those findings into practical product improvements.

Experience

Work history, roles, and key accomplishments

Ai Agent Product Designer

Gaius-Lex

Sep 2025 - Aug 2026 (11 months)

Designed AI agent interactions for a legal-tech startup, translating user and business needs into journey maps and process flows. Conducted qualitative and quantitative research to identify friction points and improve user engagement.

Product Design User Research Usability Testing Journey Mapping Process Flow Amplitude Qualitative Research Quantitative Research A B Testing Agentic AI Design

Product & Service Designer

SFR3 Fund

Aug 2023 - Jan 2025 (1 year 5 months)

Owned resident experience of a mobile-first rental platform, mapping end-to-end service blueprints and suggesting growth experiments. Increased tenant conversion rates through A/B testing and cut questionnaire analysis time by 90% using GPT integration.

Service Design Product Design A B Testing User Research Data Analysis GPT Integration Mobile Design Prototyping

Junior Product Designer

Xylem & Speednet

Jan 2022 - May 2024 (2 years 4 months)

Led MVP development for a predictive water pump maintenance system, from seed to full funding in 7 months. Conducted exploratory interviews and usability testing with subject matter experts and facilitated stakeholder workshops.

Product Design MVP Development User Research Usability Testing Stakeholder Workshops Product Trios Pilot Onboarding

UX/UI Designer

Speednet

Jan 2022 - Nov 2022 (10 months)

Worked with enterprise clients in finance and legal sectors, conducting workshops and turning complex excel logic into high-fidelity designs. Reduced design-to-developer handoff by adding Jira ticket numbers to design screens.

UX Design UI Design Workshop Facilitation Story Mapping High Fidelity Designs Jira Excel

Specialist

Social Innovation Lab

Jul 2021 - Dec 2021 (5 months)

Applied Design Thinking to create a guide on governmental procedures, improving onboarding processes. Created reusable templates and standardized graphic workflows, reducing design turnaround time by 3x.

Design Thinking Onboarding Graphic Design Workflow Standardization Template Creation

UX/UI Designer

Freeport Metrics

Mar 2021 - Jun 2021 (3 months)

Restructured a contact form for a global medical nonprofit, resulting in 2x faster completion rate. Prepared stakeholder presentations and facilitated online workshops to improve communication between teams.

UX Design UI Design Form Design Stakeholder Presentation Workshop Facilitation

Event Manager

Exploring Events

Mar 2019 - Mar 2021 (2 years)

Coordinated 44 events, including a promotional campaign for Warsaw's participatory budget and a field game for the European Parliament. Managed up to 20 subcontractors and developed soft skills.

Event Planning Project Management Subcontractor Management Campaign Management

UX/UI Designer

Imille

Jun 2018 - Sep 2018 (3 months)

Expanded Enel Group subpages and Design System. Conducted quantitative analysis using Adobe Analytics.

UX Design UI Design Design Systems Adobe Analytics Quantitative Analysis

UX Researcher

The Rectangles

Oct 2017 - Jun 2018 (8 months)

Promoted from Junior UX Researcher in 3 months due to extensive knowledge. Conducted user research for B2C SaaS products.

User Research UX Research SaaS B2C

Education

Degrees, certifications, and relevant coursework

Academy of Fine Arts and Design, Wrocław

Master's degree, Media Art

2013 - 2019

Earned a Master's degree from the Media Art Department, with a bachelor's project involving a simple iOS app and a master's thesis exploring personal purpose.