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Zuma MamanovaZM
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Zuma Mamanova

@zumamamanova

Administrative Assistant at Downtown Psychiatric Group who streamlined CRM workflows and reduced processing time by 25%.

France
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At Downtown Psychiatric Group, I provided administrative support and project coordination to management in a regulated healthcare environment. I coordinated priority meetings and led onboarding, including documentation, access setup, training scheduling, and compliance checks.

I managed confidential files and operational documentation in line with internal procedures and HIPAA requirements. I also prepared reports, dashboards, and presentations to support project tracking and decision-making.

At DeepL, I reviewed and edited multilingual professional documents and contributed to improving documentation processes. I took part in workflow initiatives that increased the document approval rate by 30%.

My experience also includes verifying sensitive financial documents at CAF SAFE and coordinating legal documentation at Noi Per Voi ODV. Earlier, at New York Psychiatric Services, I managed appointments, records, and administrative correspondence in a HIPAA-regulated environment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AC

ACAMS

Certificate, AML

2025 - 2025

Completed training in Enhancing Financial Inclusion with a Risk-Based Approach in 2025.

BG

Basel Institute on Governance

Certificate, AML

2025 - 2025

Completed training in Source and Application of Funds Analysis in 2025.

KL

KYC Lookup

Certificate, AML/KYC

2025 - 2025

Completed training in Foundation in AML and KYC in 2025.

BG

Basel Institute on Governance

Certificate, AML

2025 - 2025

Completed training in Operational Analysis of Suspicious Transaction Reports in 2025.

UB

University of Bologna

Master's Degree, International Cooperation, Human Rights and Intercultural Heritage

2023 - 2025

Master's Degree in International Cooperation, Human Rights and Intercultural Heritage from the University of Bologna, Italy, from 2023 to 2025.

CU

Caspian University

Bachelor of Humanities, Interpreting

2017 - 2021

Bachelor's Degree in Interpreting (Bachelor of Humanities) from Caspian University, Almaty, Kazakhstan, from 2017 to 2021.

TC

Tashkent Tax College

Diploma, Taxation and Accounting

2013 - 2017

Diploma in Taxation and Accounting from Tashkent Tax College, Uzbekistan, from 2013 to 2017.

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