Zubair Mehmood

Partnered with leadership to improve operations, profitability, and scalability, generating SAR 1M+ in recurring monthly revenue through strategic partnerships. Increased overall revenue by 25%+ and implemented scalable SOPs, governance, KPI tracking, and accountability frameworks.

Led business transformation across operational efficiency, commercial growth, and workforce productivity for a 250+ employee organization. Reduced operating costs by 20%, improved operational efficiency by 75%, and increased customer retention/repeat business by 40%.

Drove operational improvement and scaling across multiple cloud kitchen operations and 22 virtual brands. Reduced customer complaints by 60%+, cut operational waste by 35%, and maintained 98% on-time order fulfillment while leading 60+ employees per location.

Managed regional operations and performance across 18 locations in 4 cities, including launching 4 new business units. Improved EBITDA performance to 26%, established KPI/accountability systems, and reduced customer complaints to 0.5% per location.

Managed multi-site operations while driving operational excellence, profitability, and workforce development across locations. Delivered ~SAR 50,000 in recurring monthly savings through cost reduction initiatives and strengthened operational controls and accountability frameworks.

Led operational performance, workforce management, customer experience, and business improvement across multiple locations. Achieved top regional audit performance, improved operational efficiency through process improvements, developed leadership capabilities, and maintained high compliance standards.

In-view Master’s in Business Sciences through Virtual University of Pakistan (2019–present/continued).

Studied Bachelor of Commerce (B.Com) at the University of the Punjab in 2013.

Completed or studied a Diploma in Commerce at Govt. College of Commerce, Jhelum in 2010.