sudhir k sekharan
@sudhirksekharan
Operations Manager with 20+ years driving multi-outlet QSR/F&B growth through P&L, SOPs, and franchise-ready standards.
What I'm looking for
I’m a commercially driven Operations Manager with 20+ years leading multi-outlet and multi-branch QSR, café, and full-service F&B operations across Saudi Arabia, UAE, Oman, and India. I focus on P&L ownership, budget control, SOP development, franchise-ready systems, and rigorous HACCP / SFDA food safety compliance.
In my current role at Top Chicken, Dammam, I lead 120 staff and 14 restaurant managers, delivering 25% revenue growth, 15% profitability improvement, and 20%+ operational efficiency gains through new store launches, brand standardisation, and team development. Previously, I integrated digital ordering platforms at Club 7 Restaurants to drive 25% gross revenue increase and at Al Baik I streamlined workflows and optimized labour deployment while owning full P&L and inventory controls.
Experience
Work history, roles, and key accomplishments
Operations Manager
Top Chicken
May 2025 - Present (1 year 2 months)
Spearheads multi-outlet rollout and franchise-style operational frameworks for Top Chicken in Dammam. Leads 120 staff and 14 restaurant managers, driving SOP/brand standards, daily KPI monitoring, and HACCP/SFDA food safety compliance.
Restaurant Manager
Al Baik
Feb 2022 - Mar 2025 (3 years 1 month)
Managed high-volume QSR operations for Al Baik in Dubai, maintaining speed-of-service and quality benchmarks. Owned P&L and budgets, led inventory and vendor coordination, and supported HACCP/Dubai Municipality compliance through workflow and labour optimization.
Restaurant General Manager
Club 7 Restaurants
Aug 2018 - Sep 2022 (4 years 1 month)
Integrated digital ordering platforms (Swiggy, Zomato) to grow delivery revenue across multiple restaurant units and improve profitability. Owned multi-unit P&L, redesigned cost structures, and standardized SOPs for service and kitchen operations while managing vendors and cross-functional execution.
Multi-Store Manager
Subway – Saadah
Feb 2012 - Mar 2018 (6 years 1 month)
Managed 5+ Subway franchise locations in Salalah, standardizing SOPs, food safety, and service delivery across the portfolio. Led multi-store expansion with on-schedule store launches, oversaw multi-unit P&L, labour scheduling, inventory and vendor relationships, and ensured compliance via PIC certification.
Restaurant Manager
Southern Fried Chicken
Mar 2005 - Dec 2010 (5 years 9 months)
Ran daily restaurant operations for a fast-paced QSR, including scheduling, budgeting, stock control, and supplier liaison. Trained frontline staff on customer service and food handling hygiene and safety protocols to support repeat customer traffic and brand loyalty.
Education
Degrees, certifications, and relevant coursework
Bangalore University
Bachelor of Hotel Management, Hotel Management
Earned a Bachelor of Hotel Management from Bangalore University in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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