Zivany Matos
@zivanymatos
Bilingual medical receptionist transitioning into medical coding with strong administrative and clinical experience.
What I'm looking for
I am a bilingual (English/Spanish) medical receptionist with seven years of experience supporting clinical teams, managing front-desk operations, and maintaining patient confidentiality across healthcare settings.
I have hands-on experience greeting patients, scheduling appointments, answering patient calls, performing clerical tasks, preparing medical files, and assisting doctors and nurses to ensure smooth clinic workflow.
I hold an Associate’s degree in Medical Assisting and am completing a Medical Coder Certificate (expected September 2025); I also maintain certifications in Medical Coding, CCMA, CPR, BLS, and AED.
I am seeking to leverage my clinical knowledge, familiarity with medical terminology and ICD-10/CPT codes, and strong administrative skills to transition into a medical coding role where I can add accurate, compliant coding and improve revenue cycle processes.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
UofL Physicians
Nov 2020 - Mar 2024 (3 years 4 months)
Performed front-desk and administrative duties for outpatient clinics, greeting patients, scheduling appointments, preparing medical files, and maintaining confidential patient records across clinical workflows.
Medical Receptionist
Jeffersontown Comprehensive Care
Aug 2017 - Nov 2020 (3 years 3 months)
Managed patient check-in, phone triage, insurance verification, and administrative tasks including fax handling and appointment setting to support clinical operations and billing processes.
Education
Degrees, certifications, and relevant coursework
Sullivan University
Certificate in Medical Coding, Medical Coding
Completed a Medical Coder certificate program covering coding systems and healthcare reimbursement processes.
American National University
Associate of Applied Science, Medical Assisting
Completed an associate degree in medical assisting, focusing on clinical and administrative support in healthcare settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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