
CHRISTAL E SULLIVAN
@christalesullivan
I coordinate patient scheduling, insurance authorizations, referrals, billing, and front-office operations in healthcare.
What I'm looking for
I'm currently coordinating front-office operations at Interventional Pain Associates, including patient scheduling, referral screening, medication and imaging orders, insurance eligibility, prior authorizations, billing claims, and patient benefits questions.
Previously at RehabAuthority, I partnered with physical therapists to manage changing schedules, verify service authorizations, explain insurance benefits, collect payments, review accounts, and close daily collections.
My background also includes bariatric patient support and ACS data collection at Natividad Medical Center, where I handled medical histories, registration, EMR documentation, surgery data, inventory, and English-Spanish clinic translation. I'm eager to learn new skills and support patients throughout every step of their care.
Experience
Work history, roles, and key accomplishments
Front Office Coordinator/Referral Specialist
Interventional Pain Associates
Feb 2025 - Present (1 year 7 months)
Oversee daily front office operations including scheduling, referrals, and medication refill orders. Communicate with providers, run insurance eligibility, initiate prior authorizations, and submit billing claims.
Education
Degrees, certifications, and relevant coursework
Salinas Adult School
Certificate, Medical Billing and Coding
Completed a Medical Billing and Coding program, earning a Certificate of Completion.
Gavilan College
Certificate, Medical Terminology
Studied Medical Terminology as part of continuing education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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