Zinhle Khoza
@zinhlekhoza
Hospitality professional delivering excellent customer service and strict food safety standards.
South AfricaWhat I'm looking for
I am a disciplined, hardworking hospitality professional with a Diploma in Hospitality and Catering and hands-on experience in café and cruise operations. I consistently deliver welcoming, safe, and organized guest experiences, train new staff, and uphold hygiene and safety standards.
I bring strong communication skills, team-oriented collaboration, and experience managing reservations, closing duties, and busy service environments. I am motivated to create memorable guest experiences and contribute positively to team culture.
Experience
Work history, roles, and key accomplishments
Cafe Attendant
Viking Cruises
Jan 2025 - Present (1 year 1 month)
Adhered to company policies while delivering consistent guest service, maintained strict hygiene standards, and supported team training and closing procedures to ensure smooth café operations.
Cafe Attendant
Celebrity Cruises
Dec 2022 - Oct 2024 (1 year 10 months)
Provided efficient guest service in a high-volume café by taking orders, maintaining cleanliness to meet health regulations, and contributing to team meetings and operations.
Hostess
The Broadmoor
Mar 2019 - Apr 2020 (1 year 1 month)
Greeted and seated guests to create positive first impressions, managed reservations and seating to optimize flow, and maintained front-of-house hygiene and service standards.
Education
Degrees, certifications, and relevant coursework
Coastal TVET College
Diploma, Hospitality and Catering
2014 - 2017
Completed a Diploma in Hospitality and Catering with training in management and hospitality operations.
Thekwini College TVET
Level 4 (Grade 12), Hospitality
2011 - 2014
Completed Level 4 (Grade 12) with a focus on Hospitality.
Availability
Location
South AfricaAuthorized to work in
Job categories
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