Open to opportunities

Melody Takafa

@melodytakafa

Assistant Waitress in fast-paced hospitality, delivering standout guest experiences with warmth and attention to detail.

South Africa

Message

What I'm looking for

I’m looking for a dynamic hospitality role where I can deliver outstanding customer experiences, grow professionally, and bring innovation to the table—making memorable moments for guests while embracing new challenges.

I’m a charismatic hospitality enthusiast with hands-on experience in fast-paced restaurants, cafes, and wine establishments. As an assistant waitress on a cruise ship, I aim to bring a smile to every table, tailor my service to exceed each guest’s unique expectations, and be an ambassador for outstanding customer service.

I bring strong service fundamentals—greeting and seating guests, taking orders, serving food and drinks, managing tables, and keeping dining areas clean, safe, and welcoming. I’ve also supported operations as an Assistant Manager and built customer-facing skills as a Barista, where I craft signature coffee blends, get details right (type, sugar, and cream), and create a warm atmosphere for regulars.

Experience

Work history, roles, and key accomplishments

Current

Barista

Current

Prisma Coffee Shop

Dec 2024 - Present (1 year 7 months)

Crafts coffee for customers by brewing signature blends and adjusting orders to preference. Maintains a clean, welcoming shop atmosphere and builds relationships with regulars.

Customer Service

Assistant Manager

Romans Pizza

Jan 2024 - Oct 2024 (9 months)

Oversees restaurant operations to ensure smooth day-to-day service. Manages staff scheduling and training, controls inventory, and drives sales through marketing strategies and promotions.

Restaurant Operations Staff Scheduling Training Performance Management Rostering Inventory Control Sales Growth Marketing Strategies Promotion

Waitress

Romans Pizza

Jun 2020 - Jan 2024 (3 years 7 months)

Greeted and seated customers, took orders, and served food while managing a section of tables. Processed payments and maintained a clean, safe dining environment.

Customer Greeting And Seating Order Taking Section Table Management Refilling Drinks Table Clearing Payment Processing Issue Resolution

Assistant Waitress

Col'Cacchio Pizzeria

Oct 2019 - Mar 2020 (5 months)

Greeted customers and guided them through the menu with recommendations on pizzas, pastas, and salads. Ensured order accuracy, maintained a clean dining environment, and built relationships with regulars.

Customer Greeting Order Taking Order Accuracy Attention To Detail Table Clearing Refilling Drinks Customer greeting

Assistant Waitress

Franschhoek Cellar

Dec 2018 - Sep 2019 (9 months)

Assisted waitstaff with taking orders, serving food and drinks, and clearing tables. Helped maintain cleanliness and coordinated with kitchen staff to ensure timely and accurate order delivery.

Order Assistance Table Clearing Guest Service Refilling Water Glasses Delivering Condiments Kitchen Coordination

Education

Degrees, certifications, and relevant coursework

St Erics High School

Ordinary Level, Secondary Education

Completed Ordinary Level at St Erics High School in 2018.

Skillets

Culinary & Coffee Skills, Hospitality

Trained in preparing and presenting a variety of dishes, including traditional Italian cuisine and specialty coffee drinks. Developed skills in recommending wine, beer, and coffee pairings and providing seamless service in high-volume restaurants and cafes.