Ema Netshidziwane
@emanetshidziwane
Customer-focused hospitality professional with strong service and teamwork skills.
What I'm looking for
I am a dedicated hospitality professional with practical experience as a waiter at Lerato's Cafe and formal training from Orbit TVET College. I focus on delivering excellent customer service, effective communication, and strong time-management in busy service environments.
During my studies I received multiple recognitions, including Top Achiever Awards and distinctions in the tourism program, reflecting consistent academic excellence and commitment to my craft. I bring proven teamwork skills from hands-on restaurant experience.
I am comfortable working with patrons from diverse backgrounds and can communicate in multiple South African languages, which helps foster positive guest interactions and smooth service delivery.
I seek a collaborative role where I can apply my hospitality skills, continue learning, and contribute to a team that values high-quality customer experiences.
Experience
Work history, roles, and key accomplishments
Waiter/Waitress
Lerato's Cafe
Jul 2019 - Dec 2021 (2 years 5 months)
Provided front-of-house service at a busy cafe from July 2019 to December 2021, delivering high-quality customer service and supporting daily operations. Consistently recognized for teamwork and time management by management.
Education
Degrees, certifications, and relevant coursework
Orbit TVET College
High School Diploma, Tourism
2021 - 2023
Activities and societies: Received Top Achiever Award 2024, Award for Excellence in Academics 2024, and DUX Award 2024.
Completed a High School Diploma program at Orbit TVET College from January 2021 to November 2023 with top-achiever recognitions in the tourism program and academic excellence awards in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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