Zimbeni Mphande
@zimbenimphande
Insurance consultant with nearly 5 years’ experience in long- and short-term coverage.
What I'm looking for
I am a highly motivated, results-oriented insurance agent with nearly 5 years of experience in the industry, specializing in long- and short-term insurance. I assess clients’ needs, recommend Mphande tailored policies, and guide customers through the complexities of insurance products.
I also bring strong communication and sales ability from my experience as an Insurance Consultant & Communications Specialist. I am passionate about providing exceptional customer service, helping clients achieve financial security and peace of mind.
In my roles, I’ve built customer trust by calling customers, convincing them to purchase insurance, and educating them on the various benefits of the policies offered by company partners. At Discovery [Banker], I supported clients with banking needs by handling transactions, resolving issues, and providing information about products and services.
I’m committed to continuous learning, integrity, and building a culture of performance and accountability. My background includes a BBA in Media Operations Management and the RE5 Regulatory Examination for Representatives in all categories of FSPs, which supports my commitment to compliant, client-focused advice.
Experience
Work history, roles, and key accomplishments
Insurance Consultant
Cartrack
Dec 2025 - Present (6 months)
Called customers and persuaded them to purchase car insurance while educating them on the benefits of partner policies. Assessed client needs and guided customers through insurance product complexities.
Banker
Discovery
Jun 2025 - Dec 2025 (6 months)
Assisted clients with banking needs, handled transactions, and resolved issues. Provided information about banking products and services to support customer decision-making.
Telesales Consultant
Absa
Nov 2023 - Feb 2025 (1 year 3 months)
Called customers and persuaded them to purchase life insurance while educating them on policy benefits. Presented product options and supported customers through the buying process.
Telesales Consultant
Clientele
Jan 2022 - Jun 2022 (5 months)
Called customers to sell life insurance and educated them on the benefits of available policies. Communicated clearly to help customers understand product value.
Telesales Consultant
Yessure Insurance Brokers
Nov 2021 - Jan 2022 (2 months)
Called customers and convinced them to purchase life insurance while explaining the benefits of policy options. Delivered customer education to support informed decisions.
Telesales Consultant
I-Talk Financial Services
Jun 2021 - Aug 2021 (2 months)
Called customers to sell life insurance and educated them on the benefits of different policy options. Communicated product information to drive customer engagement and purchases.
Education
Degrees, certifications, and relevant coursework
Moonstone
RE5 Regulatory Examination, Financial Services Regulation (RE5)
2022 - 2022
Completed the RE5 Regulatory Examination (Representatives in all categories of FSPs) in 2022.
Boston Media House
Bachelor of Business Administration, Media Operations Management
2018 - 2021
Completed a BBA in Media Operations Management at Boston Media House from 2018 to 2021.
Availability
Location
Authorized to work in
Job categories
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