Open to opportunities

kudzai mlalazi

@kudzaimlalazi

Message

Motivated insurance agent with expertise in sales and administration.

Zimbabwe

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values customer relationships.

I am a motivated and detail-oriented insurance agent with extensive experience in sales and administration. My proficiency in MS Office, particularly in Word and Excel, complements my strong analytical skills, allowing me to analyze complex data and prepare detailed reports effectively. I pride myself on my excellent communication and interpersonal skills, which enable me to provide exceptional customer service and maintain operational efficiency.

At Clarion Insurance Company, I have successfully upsold and cross-sold various insurance products, developed a robust clientele, and ensured client retention through effective relationship management. My role involves not only promoting insurance products but also processing claims and ensuring compliance with regulatory standards. I am committed to continuous improvement and accuracy in all my endeavors, striving to build long-lasting customer relationships by understanding their needs.

Experience

Work history, roles, and key accomplishments

Current

Insurance Agent

Current

Clarion Insurance Company

Nov 2020 - Present (4 years 7 months)

Successfully upselled and cross-selled various insurance products to individuals and businesses, while prospecting new clients and developing clientele. Managed client retention and customer relationships by understanding their needs and ensuring timely processing of entries into relevant systems.

Sales Customer Relationship Management Data Entry

Industrial Attachment

Clarion Insurance Company

Sep 2019 - Oct 2020 (1 year 1 month)

Underwrote short-term insurance classes, prepared monthly renewal invitations, and recommended policy renewal terms. Managed claims by receiving and acknowledging information, submitting for verification, and initiating risk inspections and property valuations.

Underwriting Risk Assessment Reinsurance Premium Collection

Education

Degrees, certifications, and relevant coursework

Midlands State University

Bachelor of Commerce, Insurance and Risk Management

Grade: 2.1

Studied Insurance and Risk Management, gaining comprehensive knowledge in risk assessment, policy development, and claims processing. Developed strong analytical and problem-solving skills applicable to the insurance industry.

Mount Selinda High

Advanced Level, Economics and Business Studies

Completed Advanced Level studies with passes in Economics and Business Studies. Developed a foundational understanding of economic principles and business operations.

Mount Selinda High

Ordinary Level, General Studies

Achieved 8 O level passes, including core subjects such as Mathematics, English, and Science. Developed foundational academic skills across various disciplines.