Open to opportunities

Tawonga Mange

@tawongamange

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Results-driven insurance and risk management professional with strong analytical skills.

Zimbabwe

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What I'm looking for

I am looking for opportunities that allow me to leverage my expertise in insurance and risk management while fostering a collaborative and growth-oriented company culture.

I am a results-driven Insurance and Risk Management professional with a strong background in claims handling, risk analysis, and compliance. My expertise lies in leveraging data-driven insights to enhance decision-making and mitigate financial risks. I have a proven ability to develop strategic partnerships, streamline business operations, and improve customer satisfaction.

Currently, I work as a Business Consultant for Shell and Puma, where I spearhead business development initiatives to expand market penetration and revenue growth. My previous experience as a Claims Handler at Econet Insurance allowed me to manage claims processing with a 98% accuracy rate, enhancing operational efficiency and customer satisfaction. I am passionate about applying my expertise in the insurance sector to drive business growth and optimize risk management strategies.

Experience

Work history, roles, and key accomplishments

Current

Business Consultant

Current

Shell & Puma

Apr 2024 - Present (1 year 2 months)

Spearheaded business development initiatives to expand the distribution of Shell and Puma lubricants, enhancing market penetration and revenue growth. Developed data-driven sales strategies and conducted risk assessments to ensure compliance and operational efficiency.

Business Development Sales Strategy Risk Assessment Compliance Monitoring Stakeholder Engagement Customer Relationship Management Data Analysis Market Penetration Compliance

Enumerator & Data Capture

Zimbabwe Revenue Authority

May 2024 - May 2024 (0 months)

Collected and analyzed data for a time measurement survey, enhancing decision-making and operational efficiency. Conducted interviews and ensured data accuracy through meticulous entry and verification.

Data Collection Data Analysis Communication Skills Stakeholder Engagement Interviewing Time Management

Claims Handler

Econet Insurance

Oct 2021 - Oct 2022 (1 year)

Managed claims processing from acknowledgment to settlement, ensuring accuracy and adherence to policy guidelines. Conducted investigations for complex claims and negotiated settlements, achieving a 98% accuracy rate.

Claims Processing Guidelines Risk Analysis Customer Service Fraud Detection Negotiation Compliance Data Analysis Communication Skills

Education

Degrees, certifications, and relevant coursework

Midlands State University

Bachelor of Commerce (Honours), Insurance and Risk Management

2019 - 2023

Completed a Bachelor of Commerce with Honours in Insurance and Risk Management, focusing on claims handling, risk analysis, and compliance. Developed skills in financial reporting and stakeholder engagement, preparing for a career in the insurance sector.