Tawonga Mange
@tawongamange
Results-driven insurance and risk management professional with strong analytical skills.
ZimbabweWhat I'm looking for
I am a results-driven Insurance and Risk Management professional with a strong background in claims handling, risk analysis, and compliance. My expertise lies in leveraging data-driven insights to enhance decision-making and mitigate financial risks. I have a proven ability to develop strategic partnerships, streamline business operations, and improve customer satisfaction.
Currently, I work as a Business Consultant for Shell and Puma, where I spearhead business development initiatives to expand market penetration and revenue growth. My previous experience as a Claims Handler at Econet Insurance allowed me to manage claims processing with a 98% accuracy rate, enhancing operational efficiency and customer satisfaction. I am passionate about applying my expertise in the insurance sector to drive business growth and optimize risk management strategies.
Experience
Work history, roles, and key accomplishments
Business Consultant
Shell & Puma
Apr 2024 - Present (2 years 3 months)
Spearheaded business development initiatives to expand the distribution of Shell and Puma lubricants, enhancing market penetration and revenue growth. Developed data-driven sales strategies and conducted risk assessments to ensure compliance and operational efficiency.
Enumerator & Data Capture
Zimbabwe Revenue Authority
May 2024 - May 2024 (0 months)
Collected and analyzed data for a time measurement survey, enhancing decision-making and operational efficiency. Conducted interviews and ensured data accuracy through meticulous entry and verification.
Claims Handler
Econet Insurance
Oct 2021 - Oct 2022 (1 year)
Managed claims processing from acknowledgment to settlement, ensuring accuracy and adherence to policy guidelines. Conducted investigations for complex claims and negotiated settlements, achieving a 98% accuracy rate.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Commerce (Honours), Insurance and Risk Management
2019 - 2023
Completed a Bachelor of Commerce with Honours in Insurance and Risk Management, focusing on claims handling, risk analysis, and compliance. Developed skills in financial reporting and stakeholder engagement, preparing for a career in the insurance sector.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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