Open to opportunities

ZIKHONA SCHUBACH

@zikhonaschubach

Message

I support executives and luxury-hotel guests with seamless administration and personalised service.

South Africa

Message

What I'm looking for

I'm looking to contribute my executive support, hospitality expertise, and passion for service to an organisation that values professionalism, collaboration, and continuous growth.

At Tyme Global Technologies, I support guests across luxury hotels including The Wall Street Hotel, Moxy Lower East Side, Hotel Belleclaire, Hotel Edison, The Westin Las Vegas, and Renaissance Las Vegas. I manage reservations, PBX operations, guest enquiries, and cross-functional coordination to deliver personalised service in a fast-paced hospitality environment.

Previously, I supported the CEO and seven Directors at Zimbali Estate, coordinating executive diaries, board packs, meeting minutes, confidential records, travel, and governance administration. I also led reservations and front-office operations at 305 Guesthouse, combining operational leadership with guest service, revenue support, and relationship building.

Experience

Work history, roles, and key accomplishments

Current

Hospitality Administrator | Guest Services & PBX Operator

Current

Tyme Global Technologies

Dec 2024 - Present (1 year 8 months)

Provide hospitality administration, guest services, reservations support, and PBX operations for a portfolio of luxury hotels in New York and Las Vegas. Manage high-volume calls, assist guests with reservations and special requests, and collaborate with hotel departments to ensure seamless guest experiences.

Opera PMS Fosse Monday.Com Slack Unifocus Guest Relations Reservations Customer Service Problem Solving Attention To Detail Multitasking

Education

Degrees, certifications, and relevant coursework

University of Cape Town

Executive Support Course, Executive Support

2024 - 2024

Developed advanced executive support skills, including executive office management, stakeholder engagement, business communication, organisational effectiveness, and strategic administrative support.