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Zhuo Jiang User

@zhuojianguser

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E-commerce specialist with 7 years of Amazon experience.

China

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What I'm looking for

I seek a dynamic role in e-commerce where I can leverage my expertise to drive growth and innovation.

I am an Amazon E-commerce Specialist with over 7 years of experience in cross-border e-commerce, particularly on platforms like Amazon and AliExpress. My expertise encompasses the entire e-commerce process, from product selection and procurement to advertising and after-sales support. I have successfully launched products in the Japanese market, establishing a strong brand presence that attracted numerous distributors.

Throughout my career, I have managed various aspects of store operations, including product listings, logistics, and customer service. My analytical thinking and problem-solving skills have enabled me to build and grow stores from scratch, achieving global recognition and steady sales. I am passionate about developing distributor partnerships and formulating effective pricing strategies to enhance market reach.

Experience

Work history, roles, and key accomplishments

Current

Amazon E-commerce Specialist

Current

Amazon

May 2021 - Present (4 years 2 months)

Managed all aspects of Amazon store operations, including product listings, advertising (SEO & SEM), FBA/FBM logistics, warehousing, and after-sales service. Successfully launched products in the Japanese market, establishing brand presence and attracting numerous distributors. Developed new distributor partnerships, managed logistics and inventory, conducted market research, and formulated pricin

Amazon Store Operations Product Listing SEO SEM FBM Logistics Warehousing Market Research Pricing Strategy

AliExpress E-commerce Specialist

AliExpress

Feb 2019 - Present (6 years 5 months)

Managed the entire lifecycle of AliExpress store operations for Bluetooth speaker products, from product listing and online advertising (SEO, SEM) to logistics, warehousing, and customer service. Played a key role in building the store from scratch and growing it into a globally recognized shop with steady sales. Successfully attracted customers worldwide, with strong performance in the US, Europe

AliExpress Store Operations Product Listing SEO SEM Logistics Warehousing Customer Service

Retail Store Manager

Local Chain Stores

Jan 2011 - Present (14 years 6 months)

Managed the daily operation of clothing and electronics stores, overseeing opening/closing procedures, staff scheduling, and training. Directly handled customer interactions, ensured store tidiness and efficiency, and tracked inventory. Collaborated with suppliers for restocking and implemented initiatives to boost sales and improve service.

Scheduling Customer Service

Education

Degrees, certifications, and relevant coursework

Tianjin Polytechnic University

Non-degree Program, Business English

Studied Business English from 2002 to 2006. The program focused on developing language proficiency for professional and commercial environments. No degree was earned during this period of study.