zhaoqian su

As an Independent Multi-platform Operator, I manage cross-border and local retail projects from store setup and product optimization through customer service and performance tracking. By analyzing sales, inventory, and user feedback, I adjusted strategies that lifted conversion rates by 28% within six months.

I established SOPs for supplier docking and platform communication, reducing cross-party coordination costs by 30%. I also completed more than 2,000 AI data annotation and model evaluation tasks for global remote projects, maintaining 98% long-term accuracy.

Previously, as Store Operations Supervisor at F&B Retail Chain Brand, I oversaw daily operations for three stores and led a 15-member team. We exceeded annual sales targets by 20% for two consecutive years.

I developed staff training systems and service standards that cut customer complaints by 40%, and designed marketing campaigns based on consumer behavior analysis that boosted monthly store foot traffic by 35%. I’m available for full-time remote work and flexible to overlap US and EU working hours.