Yajing Tang

I am an Amazon operations specialist with five years of experience managing FBA and FBM stores across the US and Canada, focused on driving sales, preserving store health, and improving margins. I have independently operated and supported multiple stores, including top-category listings that maintained Best Seller status for over two years.

My strengths include end-to-end listing management—research, onboarding, promotion, A+ optimization—and hands-on customer service from pre-sales inquiries to post-sale dispute resolution, with an emphasis on refund control and performance metrics. I have led and trained newcomers to manage multi-store customer support and ensured consistent order flow and gross margin growth for new and existing SKUs.

I hold a full-time bachelor's degree in Translation (English), passed the highest English proficiency (TEM-8), and am proficient in Office tools and classroom-level English instruction qualifications. I seek roles where I can apply my Amazon marketplace expertise to scale product lines and improve operational efficiency.