Zhoe Solaun

Manage a portfolio of high-value strategic accounts ($8M+), driving adoption of analytics solutions, expanding use cases, and aligning business goals with technical outcomes. Co-led Success Operations initiatives and drove telemetry via Tableau and Gainsight to identify churn risk and inform strategy; recognized in Q2 2024 and Q1 2025 for delivering value and customer-focus.

Managed a portfolio of consumables brands across $60M+ in annual business, improving KPIs like conversion and in-stock availability and enabling customers to better use Amazon self-service tools. Contributed $1.2M in Prime Day performance-driven sales while surfacing under-leveraged growth levers via performance data.

Developed performance strategies using Amazon's 'working backwards' methodology to prioritize customer success and long-term value. Enabled customers to adopt Brand Analytics, Retail Insights, and Vendor Central to optimize retail performance and execution.

Owned sales forecasting and demand planning for Kroger, developing a scalable forecasting model and demand-planning tool that improved planning accuracy and informed key business decisions. Presented data insights and promotional analysis to cross-functional teams to support execution.

Drove regional growth achieving +12% YoY at HEB ($5.8M) and +5.1% at Randalls ($650K) through quarterly business reviews and data-driven execution. Implemented IRI data into sales reporting to uncover opportunities and improve execution.

Delivered +3.2% growth at Walmart ($104K) and +8.4% at HEB ($280K) while managing a $7.7M territory and achieving consistent district-level performance awards. Initiated a Category Strategy Insights role to drive data-informed decisions and improve customer outcomes.

Activities and societies: Study abroad in Buenos Aires, Argentina; Rotary Youth Exchange; Spanish minor.

Bachelor of Science in Marketing with a Spanish minor, including study abroad and Rotary Youth Exchange in Buenos Aires, Argentina.