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Zeynep Ceren CaliskanZC
Open to opportunities

Zeynep Ceren Caliskan

@zeynepcerencaliskan

I guide clients through complex legal, financial, and operational processes with clarity.

Italy
Message

What I'm looking for

I'm looking for a customer success or client operations role where I can guide Italian-market customers through onboarding, implementation, and long-term adoption while using clear communication, process coordination, and compliance-sensitive experience.

At CFI - Crisi Fiscale d'Impresa, I support entrepreneurs and professionals navigating tax-debt and business-crisis matters, coordinating documentation, follow-up, and clear communication across complex processes.

Previously, at Galasso Law Firm and La Scala Società tra Avvocati, I managed client matters and high-volume banking debt-recovery workflows. I translated legal and financial requirements into clear next steps, maintained accurate records, monitored deadlines, and kept clients and stakeholders updated.

I also coordinate end-to-end collaborations for international fashion, beauty, and lifestyle brands, aligning briefs, deliverables, feedback, deadlines, and publishing requirements.

As a native Italian and Turkish speaker with C1 English, I bring a customer-first approach to onboarding, implementation, relationship management, and compliance-sensitive workflows.

Experience

Work history, roles, and key accomplishments

CD
Current

Trainee Lawyer - Client & Case Management

CFI - Crisi Fiscale d'Impresa

Jan 2026 - Present (7 months)

Support entrepreneurs and professionals in tax-debt and business-crisis matters, coordinating client information, document collection, and follow-up with the legal team. Communicate procedural and financial information clearly, manage client expectations, and maintain timely updates throughout complex processes.

IN
Current

International Brand Collaboration Coordinator & Content Creator

Independent

Jan 2024 - Present (2 years 7 months)

Manage end-to-end collaborations with international fashion, beauty, and lifestyle brands, aligning briefs, deliverables, review cycles, deadlines, and publishing requirements. Maintain professional client communication in English, respond constructively to feedback, resolve changes, and ensure deliverables meet brand guidelines.

GF

Trainee Lawyer - Client & Matter Management

Galasso Law Firm

Jan 2024 - Dec 2025 (1 year 11 months)

Managed a portfolio of civil, contract, corporate, family, and property matters, acting as a consistent client contact from initial assessment through resolution. Translated complex legal and procedural requirements into clear next steps and timely status updates while coordinating clients, lawyers, and external stakeholders.

LA

Trainee Lawyer - Banking & Debt Recovery

La Scala Società tra Avvocati

Jan 2024 - Dec 2024 (11 months)

Managed high-volume debt-recovery and enforcement workflows for banking clients, ensuring accurate and timely progression of each matter. Reviewed legal and financial documentation, coordinated next actions, maintained structured records, and provided clear progress updates to stakeholders.

Education

Degrees, certifications, and relevant coursework

University of Milano-Bicocca logoUM

University of Milano-Bicocca

Master's Degree, Law

Master's Degree in Law from the University of Milano-Bicocca, completed in 2023.

Bocconi University logoBU

Bocconi University

Course, Management of Fashion and Luxury Companies

Completed a course in Management of Fashion and Luxury Companies at Bocconi University in 2023.

IL

Inside LVMH

Certificate, Creation & Branding; Retail & Customer Experience

Earned the Inside LVMH Certificate in Creation & Branding and Retail & Customer Experience in 2023.

Tech stack

Software and tools used professionally

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