Zethu Mlotha
@zethumlotha
Accounts Executive at MARU FILM SERVICES processing insurance proposals and coordinating client, insurer and underwriter information.
South AfricaWhat I'm looking for
At MARU FILM SERVICES, I prepare insurance proposals, submissions and policy documentation for film, television and events clients. I review information for completeness, maintain client and policy records, and coordinate follow-ups with clients, insurers and underwriters.
Previously, I handled claims enquiries and administration at Discovery Insure, Telesure Holdings – Auto & General, and OUTsurance. At Telesure, I contributed to process improvements that helped reduce complaints and ease administrative workloads; I also bring practical experience with FICA, FAIS, POPIA and insurance recordkeeping.
Experience
Work history, roles, and key accomplishments
Accounts Executive
Maru Film Services
Jul 2023 - Present (3 years 4 months)
Prepare and process insurance proposals, submissions and policy documentation. Review client information and supporting documents for completeness and accuracy, and coordinate follow-ups to obtain outstanding documents.
Managed high-volume inbound motor insurance claims enquiries and registrations. Captured and maintained accurate claims information, verified policy details, and coordinated with assessors and service providers to progress claims.
Senior Claims Administrator
Telesure Holdings
Sep 2013 - Jul 2017 (3 years 10 months)
Administered vehicle and property claims within a high-volume inbound call-centre environment. Registered, captured and verified claims information, reviewed supporting documents, and assisted with complex claims enquiries and escalations.
Handled high-volume inbound property claims enquiries, registered claims and captured accurate customer and incident information. Verified policy details and explained claims procedures and documentation requirements.
Education
Degrees, certifications, and relevant coursework
Financial Sector Conduct Authority
Continuing Professional Development (CPD), Professional Development
2026 -
Annual Continuing Professional Development (CPD) for the 2026 cycle is in progress.
Financial Sector Conduct Authority
RE5 Regulatory Examination, Regulatory Compliance
Passed the RE5 Regulatory Examination, a requirement for financial services representatives in South Africa.
Matric
Matric, General
Completed Grade 12 (Matric) as the secondary school qualification.
Financial Sector Conduct Authority
FAIS-related training, Financial Advisory and Intermediary Services
Completed FAIS-related training and practical experience.
Financial Sector Conduct Authority
Class of Business (COB) qualifications, Insurance
Completed Class of Business (COB) qualifications as part of professional development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
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