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Zephanny Marie Suico

@zephannymariesuico

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Virtual Assistant building GoHighLevel booking, lead capture, and follow-up workflows for service businesses.

Philippines

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I build GoHighLevel systems for coaches, clinics, and service businesses. My projects connect lead capture, booking, and follow-up so key details stay in one CRM workflow.

For ClarityMind Wellness, I connected intake qualification, calendar booking, contact records, confirmations, and reminders. For Peak Performance Fitness and Health Coaching, I built an opt-in funnel with guide delivery and email nurture.

For Elevate Within Coaching, I built the offer and checkout flow for a $997 coaching program, then set up a sales pipeline and onboarding automation. These projects reflect my focus on making lead and client handoffs organized.

As Shipping Coordinator for an Australian freight forwarder, I manage the CEO inbox, coordinate correspondence, compare freight rates, and prepare customer quotations. Previously, I led import and export operations at K Line Logistics Philippines Inc and supported transaction and cargo records at 2GOExpress Inc.

Experience

Work history, roles, and key accomplishments

Shipping Coordinator

Australian Freight Forwarder

Dec 2025 - Dec 2026 (1 year)

Managed CEO inbox and coordinated agent and customer correspondence, keeping rate requests, quotations, and pending decisions visible for follow-up. Gathered and compared full-container-load rates, prepared customer quotations, and tracked open proposals to support timely pricing and client responses.

Executive correspondence Freight Quotes Development Rate Comparison Client Coordination Documentation Email Campaigns Follow up

Operations and Transaction Support

2GO Express Inc

Jan 2016 - Dec 2021 (5 years 11 months)

Maintained domestic and international transaction and cargo records that supported release activities and current shipment status. Coordinated field follow-up for problematic transactions, helping resolve exceptions that blocked routine processing.

Transaction Records Cargo Records Shipment Status Field Follow Up Exception Management

Import and Export Team Leader

K Line Logistics Philippines Inc

Led import and export documentation, cargo handling, and issue resolution across clients and partners to keep transactions moving through operational exceptions. Monitored priorities and shipment status across the team, supporting accurate handoffs and timely updates to clients and partners.

Import Documentation Export Documentation Cargo Handling Issue Resolution Team Leadership Client Coordination Quote Support