I seek a remote role using my Freight VA and team-lead skills where I can provide administrative excellence, improve operations, and support growth.
Roncris Motol
@roncrismotol
Freight Brokerage Specialist | E-commerce Fulfillment Specialist
What I'm looking for
Freight & Logistics Virtual Assistant | E-Commerce Operations Specialist
8+ Years of Experience in BPO Industry that includes Logistics Operations & E-Commerce Fulfillment
I bring over eight years of hands-on experience in freight management, logistics coordination, and e-commerce operations to help businesses streamline their supply chain and scale efficiently. Whether you're a small e-commerce brand scaling up or a freight broker managing multiple shipments, I handle the operational heavy lifting so you can focus on growth.
What I Do:
- Freight Coordination – Book LTL, FTL, air, and ocean freight. Track shipments, communicate with carriers, and resolve delays proactively.
- E-Commerce Logistics – Manage order fulfillment, returns processing, inventory tracking, and integration with platforms like Shopify, Amazon FBA, and WooCommerce.
- Carrier & Vendor Communication – Act as the point of contact between shippers, brokers, warehouses, and carriers to ensure smooth end-to-end delivery.
- Documentation & Compliance – Prepare Bills of Lading, packing lists, commercial invoices, customs documentation, and rate confirmations.
- Data Management – Maintain shipment logs, update CRM/ERP systems, generate performance reports, and audit freight bills for accuracy.
Tools & Platforms I'm Proficient In:
- TMS & ERP Systems (McLeod, Descartes, SAP, Oracle)
- E-Commerce Platforms (Shopify, Amazon Seller Central, WooCommerce)
- Communication & Productivity (Slack, Trello, Asana, Google Workspace, MS Office)
- Documentation & Compliance Software
Why Work With Me?
- Reliable & Detail-Oriented – I double-check every detail so mistakes don't slip through.
- Proactive Communicator – You'll always know where things stand without having to ask.
- Fast & Efficient – I optimize processes to reduce turnaround times and cut costs.
- Experienced & Adaptable – I've worked across B2B freight, DTC e-commerce, and international shipping — no learning curve needed.
Let's connect and discuss how I can support your logistics and e-commerce operations.
Experience
Work history, roles, and key accomplishments
Coordinate with carriers and drivers to obtain real-time status updates on in-transit shipments.
Identify delays, service failures, and potential disruptions proactively, escalating issues to the
appropriate stakeholders in a timely manner.
Improved operational efficiency and customer satisfaction through frontline support and accurate data handling across customer interactions.
Managed office administration, prepared detailed reports, and organized essential central services while supporting team management and operations.
Education
Degrees, certifications, and relevant coursework
Teksquad Institute of Information Technology
Graphic Design; Information System and Office Administration
Completed training in Graphic Design and Information System and Office Administration with coursework relevant to bookkeeping and account management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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