ZAKARIYAE ELIDRISSI-TOUDKI
@zelidrissi
I keep cruise operations running through responsive IT systems support.
ItalyWhat I'm looking for
At MSC Cruises, I resolve daily hardware, software, and account issues for crew and staff across departments while supporting reliable onboard operations.
I monitor local networks, server health, satellite internet connectivity, and automated backups. I also maintain POS terminals and property management tools, deploy and repair devices, and provide rapid check-in system support during turnaround days.
My guest services background strengthened my communication, training, administration, and financial transaction handling. I'm committed to expanding my IT knowledge through fast-paced troubleshooting, disciplined support, and practical problem-solving.
Experience
Work history, roles, and key accomplishments
Assistant IT Systems Manager
MSC Cruises
Aug 2025 - Present (1 year 1 month)
Resolve daily hardware, software, and account issues for crew and staff. Monitor local networks, server health, satellite internet connectivity, and automated data backups.
Education
Degrees, certifications, and relevant coursework
Specialized Institute Of Applied Technologies
Diploma, Business Management
2017 - 2020
Diploma in Business Management with a focus on administration, accounting, and IT for business success.
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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