At Sorint.lab SpA, I managed enterprise customer networks as an ICT network administrator, supporting customers via email, telephone, and ticketing systems. I also earned the Cisco CCNA 200-301 certification and completed Cisco’s Introduction to Cybersecurity course.
Across customer service roles at Humangest S.p.A., Openjobmetis S.p.A., and Concentrix, I handled customer service in multicultural work environments. Earlier, I worked as a gaming dealer and collaborated with Sonic Legacy Italia on leisure and entertainment spaces and initiatives.
