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ZK@zeeshankhadim
Customer-focused service professional with sales, reservations and dispatch expertise.
PakistanI am a customer-focused service professional with experience across sales, hospitality, travel reservations and dispatch operations. I bring practical expertise supporting USA and UK clients and managing bookings, billing and customer enquiries.
Over my career I have worked as a Sales Representative, Travel Agent, Customer Service Representative, Client Coordinator, Virtual Assistant and Dispatcher, consistently delivering timely resolutions and building client relationships. I have hands-on experience with CRM systems, reservation platforms, credit-card payment processing, incident reporting and team coordination.
I thrive in fast-paced, customer-facing environments and I am committed to continuous improvement, reliable communication and supporting team goals. I am looking to contribute my operational experience and service orientation to an organization that values growth and collaboration.
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Work history, roles, and key accomplishments
Grey Solutions
Handles reservations, assigns drivers and tracks operations, managing dispatch and incident reporting to ensure timely service delivery.
DGS
Identified customer needs and developed customized solutions for USA-based clients, providing exceptional customer service throughout the sales process.
IBEX Global
Answered incoming calls and assisted customers with ordering, billing, refunds, and technical support, resolving complaints and meeting company service standards.
Arshad Traders
Coordinated client interactions, scheduled meetings and conferences between clients and management, and maintained close client relationships to ensure timely follow-ups.
Nawab Restaurant
Maintained high standards of customer service during high-volume, fast-paced operations, greeting and seating customers and resolving service issues to improve guest satisfaction.
ITELIQO
Managed Airbnb property bookings, processed reservations and provided customer support to property owners to optimize occupancy and guest satisfaction.
Degrees, certifications, and relevant coursework
UPBachelor of Commerce, Commerce
Completed a Bachelor of Commerce at the University of the Punjab.
Intermediate of Commerce, Commerce
Completed Intermediate of Commerce (I.Com) at Punjab College of Commerce.
Matriculation (SSC), Secondary Education
Completed matriculation (Secondary School Certificate) under the Board of Intermediate and Secondary Education, Lahore.
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PakistanYou can contact Zeeshan and 90k+ other talented remote workers on Himalayas.
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