Open to opportunities

Diloshika Pavithran

@diloshikapavithran

I’m a results-driven rostering coordinator who optimizes scheduling and operations through data-driven planning and people coordination.

Sri Lanka

Message

What I'm looking for

I’m looking for a role where I can use workforce scheduling, data analysis, and process improvement to drive operational excellence—partnering with teams to improve efficiency, accuracy, and service outcomes under tight deadlines.

I’m a results-driven, detail-oriented professional with over 10 years of experience across finance, operations, HR, and administration in multinational and corporate environments. I specialize in fund administration, financial analysis, workforce scheduling, and process optimization that improves efficiency, reduces costs, and strengthens team performance.

In my current role as a Rostering Coordinator, I coordinated and maintained efficient roster systems for 200+ staff, ensuring seamless service delivery. I streamlined scheduling processes, boosting efficiency by 30% and reducing conflicts by 25% through proactive planning, while also aligning staffing with operational needs and achieving 95% satisfaction in employee scheduling requests.

Previously, I managed end-to-end fund administration at HSBC, maintaining 100% accuracy under strict deadlines and applying Continuous Quality Improvement (CQI) to enhance operational efficiency. I also supported HR and leave processes, and I’ve contributed finance and reporting excellence through forecasting, sensitivity analyses, and audit-ready operations, while building strong relationships with stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Rostering Coordinator

Current

BERecruitment

Feb 2025 - Present (1 year 2 months)

Coordinated and maintained efficient roster systems for 200+ staff to ensure seamless community care service delivery. Streamlined scheduling processes, boosting efficiency by 30%, reducing conflicts by 25%, and minimizing service disruptions by 50% through proactive contingency planning.

Workforce Scheduling Data Analysis Capacity Planning Contingency Plan Service Operations

Fund Administrator

HSBC Bank

Sep 2022 - Jan 2025 (2 years 4 months)

Performed end-to-end fund administration, including trade upload, pricing, income processing, reconciliation, and NAV calculation for traditional and alternative funds. Delivered 100% accuracy under strict deadlines and improved operational efficiency using Continuous Quality Improvement (CQI) and process enhancements.

Fund Administration NAV Calculation Trade Processing Pricing Income Processing Reconciliations Quality Improvement Process Improvement Accuracy Under Deadlines

Human Resource Associate

ComForCare

Dec 2021 - Aug 2022 (8 months)

Coordinated client rosters using scheduling techniques to ensure seamless staff coverage and accurate, timely roster information. Managed sick leave and annual leave processes while maintaining real-time updates in client management systems and supporting compliance with organizational protocols.

Workforce Scheduling Roster Management Client Management Swifty Ops Leave Administration Compliance Support Team Coordination

Accounts Assistant

JV Super Pvt Ltd

May 2015 - Aug 2022 (7 years 3 months)

Supported financial recording, reporting, forecasting, and planning, managing expenses, investments, and cash flow to maintain financial integrity and compliance. Built audit-ready processes and improved operational efficiency by systemizing financial operations and implementing a project management system that increased efficiency by 40% and reduced administrative errors by 30%.

Financial Reporting Forecasting Cash Flow Management Sensitivity Analysis Financial Operations Management Project Systems

Accounts Assistant

361 Degrees (Pvt) Ltd

Sep 2014 - Apr 2015 (7 months)

Managed day-to-day operational accounting responsibilities, including monitoring account entries and ensuring accurate month-end closing and financial reporting. Maintained precise customer and financial records to support transparency, audit readiness, and effective project collaboration with management.

Month End Close Financial Reporting Accounting Operations Project Coordination