ZDZee Dee
@zeedee
Dedicated customer service representative with a passion for problem-solving.
South AfricaWhat I'm looking for
I am a passionate customer service representative with a strong commitment to delivering exceptional service and resolving customer issues effectively. My journey began after completing my High School Certificate in December 2021, and I have since gained valuable experience in the telecommunications sector.
Throughout my career, I have worked with reputable companies such as Spirit Airlines and Telkom, where I honed my skills in communication, critical thinking, and customer relations. Currently, I am employed at WNS Global Services, where I excel in resolving customer complaints and ensuring satisfaction. I thrive in dynamic environments that promote innovation and personal growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
WNS Global Services
May 2023 - Present (2 years 1 month)
Currently working as a Customer Service Representative, focusing on complaint resolution and customer relations while managing a team.
Customer Service Representative
Telkom
May 2022 - Oct 2022 (5 months)
Provided customer service support for Telkom prepaid and broadband services, managing customer relations and resolving issues.
Customer Service Representative
Spirit Airlines
Jan 2022 - Mar 2022 (2 months)
Worked as a Customer Service Representative handling inbound service calls, providing assistance to customers, and resolving inquiries effectively.
Education
Degrees, certifications, and relevant coursework
Hillview Secondary School
High School Certificate, General Education
2017 - 2021
Completed High School Certificate with a focus on developing essential skills for future employment and personal growth.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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