Zee DeeZD
Open to opportunities

Zee Dee

@zeedee

Dedicated customer service representative with a passion for problem-solving.

South Africa

What I'm looking for

I seek a role in a vibrant organization that values innovation and personal growth.

I am a passionate customer service representative with a strong commitment to delivering exceptional service and resolving customer issues effectively. My journey began after completing my High School Certificate in December 2021, and I have since gained valuable experience in the telecommunications sector.

Throughout my career, I have worked with reputable companies such as Spirit Airlines and Telkom, where I honed my skills in communication, critical thinking, and customer relations. Currently, I am employed at WNS Global Services, where I excel in resolving customer complaints and ensuring satisfaction. I thrive in dynamic environments that promote innovation and personal growth.

Experience

Work history, roles, and key accomplishments

WS
Current

Customer Service Representative

WNS Global Services

May 2023 - Present (2 years 1 month)

Currently working as a Customer Service Representative, focusing on complaint resolution and customer relations while managing a team.

TE

Customer Service Representative

Telkom

May 2022 - Oct 2022 (5 months)

Provided customer service support for Telkom prepaid and broadband services, managing customer relations and resolving issues.

Education

Degrees, certifications, and relevant coursework

HS

Hillview Secondary School

High School Certificate, General Education

2017 - 2021

Completed High School Certificate with a focus on developing essential skills for future employment and personal growth.

Tech stack

Software and tools used professionally

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Zee Dee - Customer Service Representative - WNS Global Services | Himalayas