Zaria Davis Zaria Davis
@zariadaviszariadavis
Workplace Operations Coordinator optimizing facilities, vendors, and employee experience with accurate spend tracking and service quality.
United StatesWhat I'm looking for
I’m a Workplace Operations Coordinator with 3+ years of experience supporting office sites, vendors, and facilities services. I focus on employee experience, service quality, and operational excellence—keeping day-to-day workplace operations running smoothly.
In my current Facility Service Coordinator role, I support special projects and handle invoice processing, spend tracking, and budget support. I coordinate vendors and facilities services (utilities, alarm systems, garbage removal, and water dispenser setup), manage shipping & receiving, and follow up on SLA tracking and service quality.
Earlier, I strengthened my people-and-process skills as an Onboarding Specialist, creating a welcoming office environment and coordinating new hire onboarding logistics via Teams and internal stakeholders. I also bring customer support experience from a Customer Care Specialist role, using one-call resolution, troubleshooting, and careful documentation, plus data-handling experience as a Data Entry Clerk/Accessioning Associate.
I’m proficient in Microsoft Office (Excel, Word, PowerPoint) and workplace systems, and I use AI tools such as ChatGPT to support problem-solving. I’m comfortable in fast-paced corporate environments, dedicated to compliance (including HIPAA), and committed to clear communication and reliable follow-through.
Experience
Work history, roles, and key accomplishments
Facility Service Coordinator
Bgis Integrated
Sep 2024 - Present (1 year 6 months)
Coordinated day-to-day workplace and facility services, including utilities setup, alarm systems, waste services, and water dispenser support. Managed shipping and receiving, handled facilities tickets, processed invoices, and tracked vendor spend and service quality.
Onboarding Specialist
Bmo Harris
Jun 2021 - Sep 2024 (3 years 3 months)
Supported new hire onboarding by coordinating onboarding logistics, welcoming employees, and communicating with HR, managers, and stakeholders. Conducted training and updated policy and procedure documentation for current and new employees.
Customer Care Specialist
Bank Of The West
Jun 2021 - Sep 2024 (3 years 3 months)
Handled customer calls using a one-call resolution approach, providing service recovery and troubleshooting support. Documented call details, maintained administrative support tasks, scheduled appointments, and ensured HIPAA and privacy compliance.
Data Entry Clerk & Accessioning
Mako Medical
Aug 2018 - Apr 2021 (2 years 8 months)
Accessioned and managed clinical samples for laboratory analysis while maintaining required PPE and safety procedures. Entered clinical data into the laboratory information system, resolved problem samples, and complied with SOPs and HIPAA requirements.
Dietetic Assistant
Unc Health Care
Nov 2016 - Jun 2018 (1 year 7 months)
Entered diet menu and snack information into computerized systems, printed meal tickets, and supported tray preparation during meal service. Delivered and picked up menus and nourishments to patients, maintained compliance with health and safety standards, and supported patient satisfaction quality checks.
Education
Degrees, certifications, and relevant coursework
Wake Technical Community College
Associate in General Studies (AGS), Information Technology
2025 -
Enrolled in an AGS program in Information Technology starting August 2025.
Granville Central High School
High School Diploma, STEM
Earned a High School Diploma with a STEM focus in June 2016.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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