Sheona Little
@sheonalittle
Experienced office manager and administrative coordinator driving efficiency and customer service.
What I'm looking for
I am an experienced office manager and administrative coordinator with over ten years of experience creating structured work environments and improving departmental efficiencies.
I have a proven track record using strong personnel, communication, and organization skills to lead teams, negotiate claims, and deliver high-quality customer experiences.
My background includes claims review and processing, recruitment outreach, clerical and billing support, inventory purchasing, and vendor negotiation, with hands-on use of systems such as Workday, SAP, QuickBooks, and Microsoft Office.
I am driven, highly self-motivated, a collaborative team player with excellent work ethic, and focused on achieving business objectives and profit margins through operational improvements.
Experience
Work history, roles, and key accomplishments
Office Manager
Cut Creator
Nov 2019 - Present (5 years 11 months)
Managed office operations, procurement, inventory and vendor negotiations while coordinating maintenance and producing communications for shareholders to support operational efficiency and cost control.
Administrative Coordinator
Cut Creator
Jun 2016 - Nov 2019 (3 years 5 months)
Supported recruitment outreach and ran seminars to build customer relationships while maintaining electronic and paper filing systems and preparing invoices for accounts payable. Streamlined clerical processes to support business objectives.
Customer Service Representative
Wipro Enterprises
Aug 2015 - Aug 2016 (1 year)
Reviewed, updated, and processed claims for Best Buy accounts ensuring compliance with OSHA and federal/state regulations, improving claim resolution quality and customer service. Analyzed claims and interpreted policies to represent parties effectively.
Education
Degrees, certifications, and relevant coursework
Georgia Gwinnett College
Bachelor of Business Management, Business Management
2011 - 2014
Activities and societies: Literature; Environmental conservation; Arts and craft; Yoga; Travel
Completed undergraduate coursework in business management with activities including literature, environmental conservation, arts and crafts, yoga, and travel.
Georgia Southern University
Bachelor of Business Management, Business Management
2011 - 2014
Activities and societies: Literature; Environmental conservation; Arts and craft; Yoga; Travel
Attended courses in business management as part of undergraduate studies alongside listed activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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