Savannah Stenzel

Provided administrative support for daily office operations, including managing office supplies, answering and routing calls, and maintaining organized records. Reviewed vendor invoices and coordinated company events and monthly meetings to support continuous improvement.

Provided administrative support for daily office operations and coordinated office needs for staff. Managed office supply inventory and participated in continuous improvement efforts through documentation, meetings, and vendor invoice review.

Supported day-to-day customer service by organizing workflow and task assignments and processing customer orders. Maintained accurate data, investigated issues to determine resolution methods, and assisted with training and support for team members.

Handled inbound calls from providers and beneficiaries regarding benefits and claims. Entered and updated customer information in the system while meeting performance goals and upholding privacy/security requirements for sensitive information.

Monitored premises for suspicious activities and rule infractions and enforced policies by verifying identification. Wrote detailed reports covering incidents such as property damage, theft, and unauthorized persons.

Used Excel to track and manage inventory data and search for parts needed for maintenance. Organized and maintained stock and documentation and received incoming purchase orders in the system.

Worked as a Hostess at Buffalo Wild Wings. Supported front-of-house operations and customer interactions in a restaurant environment.

Worked as a Cashier at Hy-Vee. Handled customer transactions and contributed to daily retail operations.

Earned a High School Diploma from Thomas Jefferson High School in Council Bluffs, Iowa (graduated June 2017).

Completed the Continuous Improvement Coordinator certification.