@zanetaeseosa
Customer Support & Program Operations professional at Ari Debby, supporting online learning program participants and coordinating onboarding.
NigeriaAt Ari Debby, I provide customer and participant support for online learning programs, coordinating onboarding, scheduling, and follow-ups. I also respond to questions about course access, payments, and service policies.
Across technology, education, and service-based businesses, I’ve supported customers, maintained CRM records, and resolved service issues. At TealPot, I managed bookings, payments, and service provider onboarding, and created SOPs, FAQs, and process documentation.
Work history, roles, and key accomplishments
Ari Debby
Aug 2026 - Present (3 months)
Provided customer and participant support for online learning programs, coordinated onboarding, scheduling, and follow-ups, and managed inquiries regarding course access, payments, and service policies.
TealPot
Feb 2024 - Jun 2026 (2 years 4 months)
Served as primary support contact for businesses and households, managed bookings, payments, and service provider onboarding, and created SOPs, FAQs, and process documentation.
Odaro
Nov 2025 - Mar 2026 (4 months)
Provided direct executive support, managed calendars and scheduling, handled email correspondence, conducted market research, and prepared operational reports.
Active Gadgets
Jun 2025 - Jul 2025 (1 month)
Responded to inquiries via social media and WhatsApp, converted digital inquiries into sales, and supported the online customer journey from inquiry to follow-up.
Parrot – Customer Review Platform
Nov 2024 - Jun 2025 (7 months)
Conducted approximately 500 outbound calls weekly to prospective businesses, guided them through registration and profile setup, maintained CRM records, and prepared performance reports.
Zacrac Learning
Jun 2024 - Nov 2024 (5 months)
Managed learner communities on WhatsApp, Telegram, and Slack, served as key contact for students, parents, and instructors, and coordinated training sessions and learner onboarding.
Meals by Releesh
Feb 2022 - Jun 2024 (2 years 4 months)
Delivered personalized service via WhatsApp, phone, and Instagram, processed orders, confirmed payments, coordinated delivery, resolved service issues, and coordinated vendors and inventory.
Degrees, certifications, and relevant coursework
Bachelor's degree, International Studies and Diplomacy
Pursued a Bachelor's degree in International Studies and Diplomacy at the University of Benin.
NigeriaYou can contact Zaneta and 600K+ other talented remote workers on Himalayas.
Message ZanetaSign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 1,000,000+ job seekers finding remote jobs at top companies worldwide.
Nkechi Okoroafor
Customer Service Representative, DCS Communications
alufa zaneta
Customer Support, TealPot
Chisom Eze
Catering Business Owner, Self Employed
Deborah Assisi-Denton Ubani
Administrative & Customer Relations Support, Debs House Of Beauty Limited
Deborah Owheruo
Customer Support Specialist, Debby's Concept
Temitope Adegoke
Digital Community & Operations Coordinator, Digital Media & Content Brand
Chidera Elizabeth
Customer Support Representative, Kitchen De`Gracia
Sinmiloluwa Ariyo
Social Media Manager | Digital Customer Engagement, Amber Hospitality Services Limited
Tamaraebi Deborah Engbi
Virtual Administrative & Customer Support, Freelance
Odey Andrew
School Administrative Support & First Point of Contact, Community Secondary School, Awa, Anambra State