Open to opportunities

Zanele Seti

@zaneleseti

Detail-oriented admin pro (6+ yrs) in contracts, invoicing & debtors. Excel/Keyloop/Kerridge skilled. LLB student. Seeking remote admin/ops roles.

South Africa

Message

What I'm looking for

I’m looking for a fast-paced role in supply chain, logistics, operations, or administration where I can manage contracts/orders, ensure accurate invoicing and reporting, coordinate stakeholders, and grow my career alongside my LLB toward legal support.

I’m an organized, detail-driven professional who coordinates fast-moving operational work across contracts, orders, invoicing, debtor follow-ups, and warranty administration. In my current role as a Short-Term Hire & Sales Coordinator, I process and administer equipment rental, maintenance, and service contracts while keeping records accurate across customer, contract, and financial systems.

Previously, I progressed from Bookings Clerk to Service Advisor at Barons Bellville, managing high-volume service bookings end-to-end—from vehicle/booking intake through documentation and vehicle collection. I prepare quotations, job cards, invoices, and supporting documentation, coordinate communication between customers, workshop technicians, suppliers, and management, and handle escalated customer concerns professionally.

One of my proudest achievements is being awarded International Service Advisor of the Year (2023) for outstanding customer service and operational performance. I also bring warranty experience from MoreCorp (Chris Willemse Cycles), where I processed warranty claims, investigated warranty-related queries, and supported administrative reporting while liaising with suppliers and internal teams.

I’m skilled in Microsoft Excel, data capture and reporting, and operational coordination using Keyloop and Kerridge systems, with a strong focus on compliance and problem-solving. I’m currently pursuing a Bachelor of Laws (LLB) and I’m actively seeking opportunities within supply chain, logistics, operations, administration, and legal support environments.

Experience

Work history, roles, and key accomplishments

Current

Short-Term Hire & Sales Coordinator

Current

Masslift Africa

Jun 2024 - Present (2 years 1 month)

Process and administer equipment rental, maintenance, and service contracts, including quotations, sales orders, and invoices. Manage debtor follow-ups and reconciliations, coordinate schedules and deliveries, and maintain contract and operational records.

Contract Administration Service Contracts Quotations Sales Orders Invoicing Logistics Coordination Document Control Reporting Spreadsheet Management Data Capture Microsoft Excel Kerridge

Service Advisor

Motus Nissan Parow

Mar 2024 - Jun 2024 (3 months)

Coordinated daily service bookings and workshop schedules while managing customer queries with regular progress updates. Prepared quotations and service documentation and maintained accurate customer and vehicle records.

Schedule Services Customer Service Invoicing Documentation Customer & Vehicle Records Operational Deadlines Service Targets

Service Advisor

Barons Bellville

Mar 2021 - Feb 2024 (2 years 11 months)

Managed customer service operations from booking through vehicle collection, including preparing quotations, job cards, invoices, and supporting documentation. Coordinated communication between customers, workshop technicians, suppliers, and management, while resolving service queries and maintaining compliant service records.

Customer Service Operations Job Cards Invoicing Documentation Escalation Handling Record keeping Operational Compliance Supplier Communication

Bookings Clerk

Barons Bellville

Oct 2019 - Feb 2021 (1 year 4 months)

Managed high-volume service bookings and appointment scheduling, coordinating workshop capacity and technician allocations to maximize efficiency. Captured and maintained customer and vehicle information and supported job card administration and service documentation.

Appointment Scheduling Customer & Vehicle Data Capture Job Cards Customer Communications Documentation

Customer Care Consultant

MoreCorp (Chris Willemse Cycles)

Mar 2019 - Sep 2019 (6 months)

Processed warranty claims and supporting documentation, investigating and resolving warranty-related queries. Liaised with suppliers, customers, and internal departments and maintained accurate warranty records and databases.

Warranty Administration Warranty Claims Processing Data Capture Records Management Customer Communications