Hamza Kader

Transformed store efficiency by implementing streamlined inventory and staff scheduling systems. Increased profitability by introducing cost-saving measures and optimizing product pricing strategies.

Handled daily cash-ups, reconciled tills, and maintained strict financial controls. Managed administrative functions including filing, document control, and data entry.

Provided cross-functional operational support across departments to ensure smooth day-to-day business operations. Assisted with inventory checks, ensuring compliance with company procedures and accurate record-keeping.

Delivered exceptional support in a high-volume call centre, managing up to 100+ calls daily. Resolved customer queries related to billing, accounts, and service troubleshooting with efficiency and empathy.

Assisted customers with booking flights, accommodations, and visa applications for both domestic and international travel. Prepared tailor-made travel packages and quotations based on client preferences and budget.

Processed invoices, managed accounts payable/receivable, and performed daily cash book entries. Assisted with bank reconciliations and maintained financial accuracy across all transactions.

Completed a certificate in Freight Logistics, gaining foundational knowledge in maritime operations and supply chain management. This program provided insights into the intricacies of freight transportation.

Obtained a Generic Management NQF 3 qualification, focusing on fundamental management principles and practices. This included training in team leadership, operational efficiency, and administrative tasks.

Earned a certificate in the Amadeus Travel Booking System, mastering the use of this global distribution system for travel reservations. This enhanced skills in flight, accommodation, and package bookings.