Open to opportunities

Zainab Shafaat Ali

@zainabshafaatali

Message

Virtual Assistant and Project Manager improving operations through CRM, inbox control, and Agile delivery.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can own inbox and calendar operations, run CRM/admin workflows, and support Agile project delivery with proactive communication, clean documentation, and measurable reliability.

I’m a detail-oriented Virtual Assistant and Project Manager with 4+ years of full-time experience supporting founders and senior stakeholders through day-to-day operational excellence. I keep work moving with zero-backlog email handling, fast follow-ups, and disciplined calendar coordination that stakeholders can trust.

At Tefteq, I manage end-to-end inbox operations and schedule 15+ internal and client meetings monthly, keeping priorities clear and timelines protected. I administer CRM workflows in HubSpot and maintain accurate pipeline data for 30+ active leads, so decisions are based on real, current information.

I also lead Agile/Scrum delivery for 8+ concurrent client-facing software projects—handling scope, sprint planning, risk identification, and structured stakeholder reporting. My approach blends cross-team coordination with strong documentation (Notion/Drive), proactive communication, and reliability that helps clients stay on track from kickoff through release.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Project Manager

Current

Tefteq

Feb 2024 - Present (2 years 4 months)

Managed the founder’s email inbox end-to-end (50+ emails/week) while maintaining a zero-backlog standard, reducing response delays by an estimated 60%. Coordinated 15+ meetings per month and led delivery of 8+ concurrent client software projects using Agile/Scrum, while maintaining HubSpot CRM for 30+ active leads.

Google Calendar HubSpot CRM Zoho CRM Agile Scrum Jira Trello Notion

Business Development Manager

Logicnosh

Feb 2022 - Jan 2024 (1 year 11 months)

Managed outbound outreach campaigns and tracked 40+ leads in HubSpot CRM, coordinating follow-up sequences that converted prospects into long-term retainer clients. Drafted proposals and pitch decks, conducted market research, and handled stakeholder scheduling and pipeline communications for an active B2B sales cycle.

HubSpot CRM LinkedIn Sales Navigator Outbound Prospecting Proposal Writing Pitch Decks Market Research Sales Pipeline Management

Freelance Graphic Designer

Self-Employed

Jan 2020 - Jan 2024 (4 years)

Delivered multiple concurrent client design projects independently, including scoping, revision cycles, and client sign-off while meeting deadlines. Handled client communications, invoicing, and project documentation without external support.

Adobe Illustrator Adobe Photoshop Figma Canva Client Communication Project Scoping Revision Management Invoicing

Education

Degrees, certifications, and relevant coursework

FAST-NUCES (Faisalabad Campus)

Bachelor of Science in Computer Science, Computer Science

2022 -

Pursuing a Bachelor of Science in Computer Science at FAST-NUCES, Faisalabad (2022–expected 2026), building a strong technical foundation for day-to-day technical and operational work.