Zahra selim
@zahraselim
Ambitious undergraduate skilled in communication and project management.
What I'm looking for
I am a driven undergraduate currently pursuing a Bachelor of Arts in Philosophy and Economics at Universität Potsdam. My academic journey has equipped me with a strong foundation in professional communication, critical thinking, and problem-solving. I am passionate about exploring law and humanities-related opportunities, and I plan to transition into Philosophy and Communication at FU Berlin.
In my professional experience, I have excelled as a Call Operator at Sumsub, where I provided exceptional customer service by handling escalated calls and resolving complex issues efficiently. Additionally, as a Social Media Manager at Locally, I successfully increased customer engagement through strategic initiatives and managed multiple platforms to ensure consistent brand messaging. My role as a Camp Counselor further honed my organizational skills and ability to create inclusive environments for children.
Experience
Work history, roles, and key accomplishments
Call Operator
Sumsub
Jul 2024 - Present (10 months)
Provided exceptional customer service by handling escalated calls professionally and resolving complex issues efficiently.
Social Media Manager
Locally
Oct 2022 - Aug 2023 (10 months)
Increased customer engagement through strategic social media initiatives and managed multiple platforms, ensuring consistent brand messaging.
Camp Counselor
Leap
Jun 2022 - Sep 2022 (3 months)
Organized diverse activities, ensuring safety and inclusivity for children of various ages and skill levels.
Education
Degrees, certifications, and relevant coursework
Zahra hasn't added their education
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