Open to opportunities

Emma Weiffenbach

@emmaweiffenbach

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Student in communications and economics with customer service experience.

Germany

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What I'm looking for

I am looking for opportunities that allow me to apply my communication skills and gain practical experience in a dynamic work environment.

As a dedicated student at the University of Bremen, I am pursuing a dual bachelor's degree in Communications and Media Studies, as well as Economics. My academic journey has equipped me with a solid foundation in both fields, allowing me to develop a unique perspective on the intersection of media and business.

Prior to my studies, I gained valuable experience as a Customer Service Representative at Hanes Germany GmbH, where I honed my communication skills and learned the importance of customer satisfaction. My training as an Industrial Clerk further enhanced my organizational abilities and understanding of business operations. Additionally, my time as an Au Pair in Santa Cruz, California, allowed me to immerse myself in a different culture while improving my English language skills.

Experience

Work history, roles, and key accomplishments

Current

Studentin

Current

Universitat Bremen

Oct 2023 - Present (1 year 11 months)

Currently pursuing a two-subject Bachelor's degree in Communication and Media Studies / Economics. This academic path focuses on interdisciplinary knowledge in media, communication, and business principles.

Communication Studies Media Studies Economics Academic & Research Interdisciplinary Studies

Sachbearbeiterin

Hanes Germany GmbH

Jan 2022 - Present (3 years 8 months)

Managed customer service inquiries for non-food products, ensuring high levels of customer satisfaction. Handled various administrative tasks within the customer service department.

Customer Service Customer Satisfaction Administrative Support Problem Solving Communication

Ausbildung zur Industriekauffrau

Hanes Germany GmbH

Aug 2019 - Present (6 years 1 month)

Completed vocational training as an industrial clerk, gaining comprehensive knowledge in business administration. Developed skills in various commercial processes and organizational procedures.

Industrial Clerk Training Business Administration Organizational Skills Data Management

Education

Degrees, certifications, and relevant coursework

University of Bremen

Two-Subject Bachelor, Communication and Media Studies / Economics

2023 -

Currently pursuing a two-subject bachelor's degree in Communication and Media Studies and Economics. This program provides a comprehensive understanding of both fields, preparing for diverse career paths.

Hudson County Community College

Certificate, Digital Photography

2023 - 2023

Participated in a course focused on exploring digital photography and the city of New York. This experience enhanced skills in photography and provided cultural exposure.

Language Course Eastbourne

Language Course Certificate, English Language

2016 - 2016

Completed a language course in Eastbourne, England, focusing on improving English language proficiency. This immersive experience enhanced communication skills.

Emsland Gymnasium Rheine

Abitur, General Education

2011 - 2019

Completed the Abitur at Emsland Gymnasium Rheine, which is the highest secondary school leaving certificate in Germany. This qualification allows access to university education.