Open to opportunities

Iuliia Ustinova

@iuliiaustinova

Message

Aspiring HR Manager with strong project management skills.

Germany

Message

What I'm looking for

I am looking for a dynamic role that fosters growth and collaboration.

As a dedicated Werkstudentin in HR Management and Business Relations, I have honed my skills in project management and customer service orientation. My journey began with an impactful internship at R+V Versicherung, where I was recognized for my performance and subsequently offered a position to continue contributing to the team. My role involves supporting pre- and onboarding processes, developing resources for new employees, and participating in recruitment activities.

In addition to my practical experience, I have a solid academic background with a Bachelor's degree in Sociology and Business Administration from Goethe University. I am passionate about analyzing processes and optimizing workflows, which I demonstrated through my work on exit interviews and content creation. My proficiency in multiple languages, including Russian, German, and English, allows me to connect with diverse teams and clients effectively.

Experience

Work history, roles, and key accomplishments

Current

HR Manager and Business Relation

Current

R+V Versicherung

Apr 2025 - Present (4 months)

Supported pre- and onboarding processes, including organizing welcome packages and developing a website for new employees. Assisted with recruiting and applicant management, participating in interviews and assessment centers.

Project Management Customer Service Time Management Conflict Resolution Organizational Skills Teamwork Resilience Recruiting Onboarding

HR Manager and Business Relation

R+V Versicherung

Oct 2024 - Present (10 months)

Project Management Customer Service Time Management Conflict Resolution Organizational Skills Teamwork Resilience Recruiting Onboarding

Front Office Staff

Sohoco Group

Jun 2023 - Present (2 years 2 months)

Managed front office operations, ensuring smooth guest experiences and handling administrative tasks. Provided excellent customer service and resolved guest inquiries efficiently.

Customer Service Administrative Support Guest Service Communication Problem Solving Teamwork

Kollegsprecherin

ISZ Goethe Universität

Feb 2023 - Present (2 years 6 months)

Organized and executed events for over 200 international students, serving as the primary point of contact for their inquiries. Facilitated communication and provided support to the student body.

Event Management International Student Support Communication Interpersonal Skills Problem Solving Public Speaking Leadership

Education

Degrees, certifications, and relevant coursework

Goethe-Universität

Bachelor, Sociology with Business Administration

2023 -

Studied Sociology with Business Administration as a minor subject at Goethe University. The program provided a comprehensive understanding of societal structures and business principles.