Yuni Tiara Kartika
@yunitiara
Operations & QA professional with 13+ years in finance and data accuracy, pursuing remote AI evaluation, customer support, and operations roles.
What I'm looking for
I am a detail-oriented operations and quality assurance professional with over 13 years of experience at Indonesia's Ministry of Finance, specializing in financial operations, data verification, compliance, documentation, and process improvement.
Throughout my career, I have reviewed hundreds of financial and administrative records per cycle, identified and resolved data discrepancies, developed standardized procedures, and supported cross-functional teams. I am proficient in Microsoft Excel, Power Query, Google Workspace, CRM and ticketing systems, and various productivity tools.
I hold a Diploma in Accounting from STAN, one of Indonesia's leading public finance institutions, and a Bachelor's degree in Management. I also hold a Certified Risk Management Officer (CRMO) qualification.
Beyond my core professional experience, I have developed hands-on skills in AI-assisted research, content evaluation, and quality review using tools such as ChatGPT and Claude. My micro1 talent profile features 10 vetted skills, including instruction-following, AI tool proficiency, attention to detail, problem-solving, customer support, documentation accuracy, and sound judgment.
I have also completed professional Virtual Assistant training, including email marketing and administrative operations, and successfully delivered a paid international supplier research project with a verified 5-star client review.
As a native Indonesian speaker with C2-level English proficiency, I am comfortable working in bilingual and international environments.
I am particularly interested in remote opportunities involving AI evaluation, quality assurance, customer support operations, data analysis, research assistance, virtual assistance, and business operations.
I enjoy solving problems, organizing complex information, improving workflows, and ensuring accuracy. I am adaptable, self-motivated, and committed to delivering reliable, high-quality work while continuously learning new tools and technologies.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelancer
Jan 2025 - Present (1 year 10 months)
Cleaned and restructured a 1,200-row financial dataset, reducing error rate by 40% and delivering audit-ready output within 3 business days. Reconciled multi-source payments across 3 feeds, identifying 25+ discrepancies, and built verified B2B lead lists with 90%+ contact accuracy.
Tax Analyst
Ministry of Finance — Republic of Indonesia
Jan 2014 - Present (12 years 10 months)
Processed and verified 500+ tax/payment records per reporting cycle with 97–100% accuracy, supporting zero-error compliance submissions across 10+ periods. Standardized 300+ tax datasets with Power Query and OpenRefine, cutting data preparation time by ~30% and improving data validation through an SOP adopted by the team.
Education
Degrees, certifications, and relevant coursework
Monash University
Master of Public Policy and Management, Public Policy and Management
Pursuing a Master of Public Policy and Management (in progress) as an LPDP scholarship recipient.
Universitas Terbuka
Bachelor of Management, Management
Completed a Bachelor of Management at Universitas Terbuka in 2023.
Politeknik Keuangan Negara STAN
Diploma in Accounting (D3), Accounting
Completed a Diploma in Accounting (D3) in 2013 at Politeknik Keuangan Negara STAN.
Availability
Location
Authorized to work in
Salary expectations
Social media
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