At Finstead Pharmacy, I use the pharmacy computer system and Microsoft Office every day to process patient orders and maintain accurate stock and inventory records. I also carry out final accuracy checks on dispensed prescriptions in line with written procedures.
As a shift supervisor, I organise the team's workload and train new staff on handling and storage procedures. I’m also a first point of contact for patient requests and handle confidential information according to GPhC standards and data protection requirements.
Since 2015, I’ve worked as a self-employed Device Repair Technician, diagnosing and repairing hardware, software, and operating system faults on Windows laptops, Macs, smartphones, and tablets. I prepare devices for their next user through data wiping, operating system reinstallation and configuration, and testing before handover.
I also act as an escalation point for a local phone repair shop. My IT training includes 29 CompTIA A+ hands-on labs and practice with Windows troubleshooting and Active Directory user accounts, password resets, security groups, and organisational units.
