Open to opportunities

Yug Tara Moktan

@yugtaramoktan

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Hospitality professional with 2 years' front-desk experience delivering exceptional guest service.

Nepal

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What I'm looking for

I’m looking for a hospitality role where I can manage front-desk operations, handle guest inquiries and bookings, and ensure smooth check-in/out while resolving issues calmly and consistently.

I’m an experienced hospitality professional with 2 years of experience in guest service and hotel operations, focused on delivering a smooth, welcoming guest experience. I handle front desk responsibilities, customer interaction, and work to ensure guest satisfaction.

At Karuna Hotel Patan Kathmandu (sep2024 – 2026), I managed check-in and check-out efficiently, handled guest inquiries and bookings, and maintained professional communication with guests. I also resolved issues calmly and effectively, keeping service quality steady even when challenges came up.

I bring strong communication in English & Nepali, solid teamwork, and a problem-solving mindset to every shift. With basic computer skills and a service-first attitude, I’m ready to support daily operations and help guests feel taken care of from arrival to departure.

Experience

Work history, roles, and key accomplishments

Hospitality Front Desk Associate

Karuna Hotel

Sep 2024 - Jan 2026 (1 year 4 months)

Managed guest check-in and check-out at Karuna Hotel, handling bookings and guest inquiries while maintaining professional communication. Resolved guest issues calmly to support guest satisfaction and smooth hotel operations.

Front Desk Operations Check Out Booking Management Basic Computer Skills Issue Resolution Teamwork