Neena Karki

I am a dedicated hospitality professional with extensive experience in front office operations, particularly in high-end hotel environments. My journey began with a Bachelor's degree in Hotel Management from the National Academy of Tourism & Management, which laid the foundation for my career in the hospitality industry. I have honed my skills through various roles, including my current position as Front Office Supervisor at Marriott International in Abu Dhabi, where I have successfully implemented guest engagement programs and maximized hotel revenue through effective upselling strategies.

Throughout my career, I have developed a reputation for maintaining high standards of customer service and operational efficiency. My ability to manage guest accounts with zero errors and my proficiency in using PMS Opera and MARSHA systems have contributed to my success in ensuring guest satisfaction and loyalty. I thrive in fast-paced environments and am known for my calm demeanor under pressure, which allows me to handle emergencies and guest concerns effectively.

As I look to advance my career, I am eager to bring my strong interpersonal skills, attention to detail, and commitment to excellence to a new role where I can continue to foster a culture of outstanding service and contribute to the success of the organization.