Yousuf Khan

We utilize the latest in cutting edge technology to provide superior quality products. Laser cutting, Wide format printing, CNC Milling, Metal Fab

Worked as Operations Manager at Prestige Screen Printing, Inc..

•Systems Architect, Systems Administrator and Project Manager for Remote Inpatient Medical Coding project consisting of 40 Remote Medical Coders. (ONGOING)
•Successfully Developed and implemented Remote Virtual Machine solution for Medical coders across the nation.
•Coders are able to access all key medical systems as well as update patient records remotely via laptop computer.
•Sr Technical

• Provides Technical Support for Joint Medical Hospital Staff of over 12,000 within the largest Military Hospital In the world
• Manages 2 Help Desk locations within the base along with the National Intrepid Center of Excellence (NICoE) and the CapMed Joint Task Force Installment
• Manages staff of 44 IT Techs (Tiers 1-3)
• • Hardware Deployment planning and management
• Manages Active Directory,

• Participated in the largest medical IT move in history
• Worked very closely with Service Desk Manager
• As a IT team (at the time only 12 team members), imaged, networked and deployed 4000+ computers, monitors and accesorries across the entire Naval base within 1.5 months in response to the BRAC move
• Provided support in a high stress, fast paced environment for 12,000 users; military, civilia

Proprietary Systems Specialist 2 for Office of Under Secretary of Defense (AT&L)
24,000 User base supported
• Process and Troubleshoot user accounts ( Approx. 50 weekly)
• Process, Register and Troubleshoot user CAC Credentials using PKI Systems (Master Admin)
• Account Support for Oracle Systems and Lotus Notes
• Monitor Active Directory User accounts (Internal to DoD and External)
• Maintain AT

• Supporting All USPS Employees and District Managers Nationwide in a fast-paced, high call volume median
• Environment Average 4500 + Calls per month
• Personally Averaged 300/400 tickets per month with high resolution rate
• Specialized in troubleshooting and maintenance of postal equipment, including HP computers, Motorola scanners, Cisco switches, U.S. Robotic modems, APC battery back-ups, and

Contractor for Montgomery College
• Supported Montgomery College Students and Faculty (Rockville, Germantown, Takoma Park Campuses)
o Web site/web connectivity support
o Password reset
o Class registration support
• Answered Telephones and E-mails in a Call Center median
• Created job tickets using Banner systems