Madison Gilley
@madisongilley
I lead 24/7 smart-factory IT operations, infrastructure delivery, and service teams.
United StatesWhat I'm looking for
I direct IT operations for Eldor Automotive Powertrain USA's 24/7 smart factory, supporting 250 users, a 40+ virtual-server estate, and a $1.2M annual budget. I've delivered server, VMware, domain, migration, and firewall projects around continuous production while maintaining a 99% on-time resolution rate across roughly 500 monthly tickets.
I've renegotiated vendor contracts for more than $500,000 in savings and remain hands-on across systems administration, security, networking, and service delivery. Alongside civilian work, I support 300+ soldiers in the Army National Guard as a Windows, Linux, network, and classified-systems administrator.
Experience
Work history, roles, and key accomplishments
IT Supervisor
Eldor Automotive Powertrain USA
Jun 2023 - Present (3 years 4 months)
Direct all IT operations for a 24/7 automotive smart factory supporting 250 users, owning a $1.2M annual IT budget and a 40+ virtual server estate. Renegotiated vendor contracts for over $500,000 in savings and sustain a 99% on-time resolution rate across 500 monthly help desk tickets.
IT Systems Administrator / Military Intelligence Systems Maintainer-Integrator
Virginia Army National Guard
Jan 2020 - Present (6 years 9 months)
Serve as Windows and Linux administrator, network administrator, and DCGS-A maintainer and operator supporting operations for 300+ soldiers. Install and maintain hardware and software, provide Level 1 and Level 2 maintenance, and lead state-level projects.
IT Systems Administrator
Eldor Automotive Powertrain USA
May 2022 - Jun 2023 (1 year 1 month)
Maintained and updated 20+ virtual Windows servers across three domains hosting smart factory applications. Administered VMware, Veeam, Active Directory, Group Policy, DNS, print services, RDS, Azure, and Microsoft Intune, and managed Aruba networking and Cisco VoIP.
Selected for the founding support team that launched the Air Force Enterprise Service Desk contract; trained and onboarded incoming technicians. Worked tickets end to end in ServiceNow, resolving hardware, software, account, email, and file access issues for a large distributed DoD user base.
IT Systems Administrator / Military Intelligence Systems Maintainer-Integrator
Indiana Army National Guard
Nov 2016 - Jan 2020 (3 years 2 months)
Served as Windows and Linux administrator, network administrator, and DCGS-A maintainer and operator. Installed and configured more than 50 DCGS-A stacks and led a state-level encryption device update project.
Education
Degrees, certifications, and relevant coursework
Cochise College
Associate Degree, Network Technology
Earned an Associate Degree in Network Technology from Cochise College in 2018.
U.S. Army Military Intelligence School
Advanced Individual Training (AIT), Military Intelligence
Grade: 4.0
Completed Advanced Individual Training (AIT) with a 4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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