David Cohee

Managed a team covering a hospital campus and 5 remote sites, overseeing payroll, performance management, and SLA adherence. Conferred with hospital leadership on IT issues and improvements, providing coverage for team members on projects or PTO.

Supervised the local Field Services team for the BMH campus and remote sites, conducting yearly reviews and ensuring timely completion of incidents, tasks, and projects. Utilized Microsoft SCCM, Bomgar, Armis, ServiceNow, TCP/IP, and VLANs in daily operations.

Managed daily incidents for the BMH campus and remote sites, serving as backup to the site leader and leading IT device installations for the BMH pavilion. Supervised and assisted with several office openings and managed BMH inventory, including monthly scanning.

Executed daily operations of incoming tickets, oversaw computer system performance, and managed user accounts in Active Directory. Developed training materials, trained users, and assisted with remote end-user issues including VPN connectivity.

Performed quality assurance and quality control testing for various products. Ensured adherence to quality standards and identified defects.

Operated various machining tools to produce precision parts according to specifications. Maintained equipment and ensured quality output.

Operated waterjet cutting equipment to fabricate materials according to design specifications. Ensured accuracy and efficiency in production processes.

Maintained, troubleshot, and repaired engineering equipment to ensure optimal performance and minimize downtime. Assisted engineers with equipment setup and calibration.

Completed a diploma program in Computer Networking. The curriculum focused on foundational concepts and practical skills essential for network administration and support.

Graduated with a high school diploma. The studies provided a broad educational foundation.

Completed a program focusing on Basic/Industrial Electricity. The coursework provided practical knowledge and skills in electrical systems.