@yousseffadili
Team manager at Foundever, supporting the Lexmark campaign and progressing through customer support roles.
MoroccoAt Foundever in Rabat, I currently work as a Team manager.
I previously worked as a Product Specialist, supporting the Lexmark campaign.
Before that, I worked as a claim coordinator and as a customer support tele-technician on the Lexmark campaign.
My background includes coach track training, advanced computer literacy, and knowledge of Microsoft Office and Google Workspace.
Work history, roles, and key accomplishments
Foundever
Dec 2022 - Present (3 years 11 months)
Managed a team, overseeing operations and performance.
Foundever
Jan 2022 - Dec 2022 (11 months)
Specialized in product support and related responsibilities.
Foundever
Aug 2021 - Jan 2022 (5 months)
Coordinated claims as a tele-technician in the Lexmark Campaign.
Foundever
Dec 2018 - Aug 2021 (2 years 8 months)
Provided customer support as a tele-technician in the Lexmark Campaign.
Degrees, certifications, and relevant coursework
Two-year law student, Law
2017 - 2019
Studied law for two years at Mohamed V Law University in Sale from 2017 to 2019.
Baccalaureate, General
2016 - 2017
Completed Baccalaureate at Mohamed EL wazani in Sale from 2016 to 2017.
Coach track training, Coaching
Completed Coach track training.
Software and tools used professionally
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