YSyousef Sherief
@yousefsherief
Multilingual customer success and search evaluation specialist improving AI and SEO outcomes.
EgyptWhat I'm looking for
I am a multilingual, results-driven professional with strong expertise in customer success management, search engine evaluation, prompt review, and translation. I have improved SEO evaluation accuracy, supported AI projects through prompt evaluation, and delivered over 1,000 accurate translation and transcription outputs while collaborating with international teams.
I combine technical understanding of SEO and AI data workflows with strong client communication and mentoring experience from call center and teaching roles. I am detail-oriented, adaptable, and focused on improving user satisfaction, algorithm performance, and linguistic quality across projects.
Experience
Work history, roles, and key accomplishments
Search Engine Evaluator
Freelance
Jan 2023 - Present (2 years 10 months)
Conducted page quality and meeting-needs evaluations and performed prompt reviews to improve AI-generated responses and search relevance, maintaining high data quality across international projects.
Translator & Transcriptionist
Self Employed
Jan 2022 - Present (3 years 10 months)
Delivered over 1,000 accurate English–Arabic translations and transcriptions across educational, technical, and general domains, ensuring linguistic precision and cultural clarity.
Customer Support Representative
Private Company
Jan 2021 - Dec 2023 (2 years 11 months)
Managed customer accounts and resolved complex client issues through empathetic communication, improving satisfaction and contributing to service quality and operational efficiency.
Quran & Islamic Studies Teacher
Community Teaching
Jan 2015 - Dec 2022 (7 years 11 months)
Taught Quran memorization and Islamic studies using personalized methods, mentoring students and developing strong communication and instructional skills over seven years.
Education
Degrees, certifications, and relevant coursework
Unknown (Egyptian university - Bachelor’s Degree in Physical Therapy ongoing)
Bachelor of Science, Physical Therapy
Pursuing a Bachelor's degree in Physical Therapy in Egypt; program in progress and coursework focused on clinical rehabilitation and therapeutic techniques.
Maqnun Association
Quran Memorization Certificate, Quranic Studies
Completed a Quran memorization certification program at Maqnun Association focused on full memorization and recitation proficiency.
Unknown (Independent study)
Informal Study (Fiqh and Hadith), Islamic Studies
Studied Fiqh and Hadith over a 13-year period through community and independent learning focused on Islamic jurisprudence and prophetic traditions.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
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