Maicol Zamorano
@yorkmichael
Impulso atención al cliente, ventas y soporte técnico remoto.
ColombiaWhat I'm looking for
He atendido asociados en COOMEVA mediante call center, gestionando voz del asociado, encuestas y PQRS, además de apoyar evaluaciones y procesos de vinculación.
También he brindado servicio al cliente, orientación y soporte técnico remoto para Claro Colombia; cuento con experiencia en telemercadeo, captación de clientes, ventas, cotizaciones, facturación, postventa e inventarios. Como Técnico Profesional en Sistemas y Redes, busco aportar una atención eficiente en canales presenciales, remotos y digitales.
Experience
Work history, roles, and key accomplishments
Servicio al Cliente
Coomeva
Jan 2025 - Jan 2026 (1 year)
Provided call center service to associates, managed voice of the associate, surveys, and PQRS. Evaluated comprehensive advisors and supported affiliation processes.
Education
Degrees, certifications, and relevant coursework
Instituto CES
Técnico Profesional, Systems and Networks
Completed a technical professional program in systems and networks.
Institución Educativa Simón Bolívar
Bachiller Técnico, General Studies
Completed secondary education with a technical focus.
Colegio La Floralia
Básica Primaria, General Studies
Completed primary education.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Social media
Job categories
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