Yogesh Sharma

I am a Technology Infrastructure Specialist with a proven track record in leading IT support and system administration teams. My experience includes managing robust server infrastructures and implementing MDM solutions like JAMF and Intune, ensuring seamless operations and customer satisfaction. At the Ministry of Education in Yukon, I orchestrated strategic support initiatives for Citrix and VMware environments, significantly reducing system downtime and enhancing user satisfaction.

Throughout my career, I have demonstrated my ability to evaluate and test various network and service technologies, driving performance improvements and operational efficiency. My role at Dell Technologies further honed my technical support skills, where I achieved a flawless resolution rate for complex customer issues. I am passionate about leveraging cutting-edge technologies to enhance system performance and scalability, and I thrive in dynamic environments that challenge my problem-solving abilities.