yocarille nunez

I’m a bilingual professional who helps people get the care they need—answering calls, confirming transportation trips, and supporting enrollees with insurance and health forms. In my most recent role as a Medicaid Transportation Advocate, I focused on making every appointment trip run smoothly and professionally.

I’m careful with details and steady under pressure: I confirm and support trip creation for medical appointments, assist with weekly meetings, and handle upcoming calls in a professional manner. I also helped providers and enrollees by ensuring they had the right information and paperwork to move forward.

Before that, I strengthened my service and office support skills as a Main Receptionist and in school and dental front-desk environments. I greeted clients, handled inquiries, supported bookkeeping tasks, kept inventory up to date, shipped important documents to the IRS/State, and assisted with scheduling or rescheduling appointments.

I bring strong communication, active listening, and problem-solving to every interaction, whether I’m supporting special-needs students as a paraprofessional, answering patient questions, or helping customers with purchases and returns. I’m ready to keep bringing dependable, bilingual support to a team that values accuracy, responsiveness, and respectful service.