Open to opportunities

Yoann Cadet

@yoanncadet

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Passionate Business & Sales Manager | Trilingual English, Spanish, French (native tongue)

Colombia

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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and allows me to leverage my skills in business development and sales.

I am a dedicated Business & Sales Manager with over a decade of experience driving international business growth and sales strategy. My passion for developing exceptional customer service engagement has allowed me to build strong relationships and deliver results in various roles across different industries.

Currently, I serve as a Partnership Manager at DanceLib, where I represent the company professionally and coordinate opportunities to create mutually beneficial partnerships. My ability to analyze KPIs and resolve customer complaints has significantly contributed to our success. Previously, I managed a local travel agency, increasing revenue by 50% and achieving $350K in sales.

Fluent in English, Spanish, and French, I thrive in multicultural environments and have a proven track record of generating repeat business through effective outreach programs. I am committed to continuous improvement and look forward to leveraging my skills to drive growth in my next role.

Experience

Work history, roles, and key accomplishments

Current

Partnership Manager

Current

Dancelib

Mar 2021 - Present (4 years 3 months)

As a Partnership Manager, I represent the company positively, coordinate opportunities, and collaborate with over 120 professionals in the dance industry. I conduct sales development best practices and gather user feedback to enhance customer experience.

B2B Sales Customer Relationship Management Sales Strategy KPI Analysis Partnership Development Customer Feedback Negotiation Communication Problem Solving

Business Agency Manager

Colombie Découverte

Mar 2019 - May 2020 (1 year 2 months)

Managed daily operations of a local travel agency, building strong client relationships and leading a team. Achieved significant revenue growth and handled over 350 customer requests annually.

Team Leadership Sales Management Customer Service Revenue CRM Software Client Relationship Management Operations Management Communication

Business Developer

6Connex

Jun 2018 - Feb 2019 (8 months)

Maintained a large client database and implemented outreach programs to generate repeat business. Developed marketing campaigns to improve customer retention in the B2B sector.

B2B Marketing Customer Retention Sales Strategy Campaign Development Lead Generation Communication Data Analysis Relationship Management

Business & Sales Developer

Equippo

Jun 2016 - Nov 2017 (1 year 5 months)

Qualified leads and converted them into business opportunities in the construction industry. Recognized as a top salesperson for generating significant revenue and managing a sales team.

Lead Qualification Sales Development B2B Sales Revenue Team Coordination Customer Retention Relationship Building Communication Market Analysis

Public Relations Representative

EAFIT University

Mar 2015 - Sep 2015 (6 months)

Assisted with immigration operations and promoted immigration to Canada, achieving a notable increase in accounts through effective representation at conferences.

Public Relations Immigration Consulting Account Management Communication Marketing Strategy Networking Customer Service

Guest Relation Manager

La Réserve Genève*****

Oct 2012 - Oct 2013 (1 year)

Provided leadership and supervision to a team, managing hotel operations and ensuring exceptional service for VIP clients. Responsible for emergency situations and profit/loss reporting.

Team Leadership Hotel Management Customer Service Operations Management Communication Problem Solving