Yllke Abazi
@yllkeabazi
Customer support professional at Slice who handled US restaurant orders and is pursuing a Computer Science degree.
KosovoWhat I'm looking for
At Slice, I handled inbound calls from customers placing food orders for restaurants across the USA. I processed orders through the company system and coordinated with restaurant partners to ensure orders were received correctly.
At Simterix Solutions, I supported customers with mobile and network issues, phone services, and account top-ups. I troubleshot technical and billing concerns and provided guidance on mobile plans and network services.
At OnCall, I conducted outbound calls to businesses, researched potential clients, and generated sales leads. I’m currently pursuing a Bachelor of Computer Science at University for Business and Technology (UBT), with a growing interest in technology and experience with HTML, CSS, and Java.
Experience
Work history, roles, and key accomplishments
Customer Support
Slice
Jan 2026 - Jul 2026 (6 months)
Handled inbound calls from customers placing food orders for restaurants across the USA, accurately processed and entered orders through the company system, and coordinated with restaurants to ensure correct and efficient order fulfillment.
Customer Support
Simterix Solutions
Dec 2024 - Jan 2026 (1 year 1 month)
Provided customer support through inbound calls, assisting with mobile and network issues, phone services, and account top-ups, while identifying problems and providing effective solutions.
Call Agent
OnCall
Sep 2023 - Nov 2024 (1 year 2 months)
Conducted outbound calls to various businesses, researched and identified potential clients, and communicated directly with business owners and decision-makers to generate sales leads.
Education
Degrees, certifications, and relevant coursework
University for Business and Technology (UBT)
Bachelor of Computer Science, Computer Science
Currently pursuing a Bachelor's degree in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
KosovoAuthorized to work in
Salary expectations
Job categories
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